IT Service Management Specialist

Job Role:Service Management SpecialistManage complex technical support processes to ensure efficient delivery of services.Implement and maintain strict compliance with industry standards, local regulatory requirements, and ITIL best practices.Develop and execute incident management plans, changes, and problems using robust documentation and runbook...

Job Title: Senior IT Service Management (ITSM) Specialist TrainerWe are seeking a seasoned professional to oversee IT service delivery, process governance, and continual improvement. This role is designed for an individual who will not only manage ITSM practices but also train, mentor, and develop fresh graduates entering the IT services field.The ideal...

We are seeking a skilled Client Servicing Specialist to join our team. This role will be responsible for handling client relationships, coordinating projects, and ensuring seamless communication between clients and our agency.Key responsibilities include:Developing brand strategies based on client sales and marketing objectivesConducting client meetings,...

Job SummaryWe are seeking a highly skilled Windows services operations specialist to join our team. As a key member of the IT department, you will be responsible for ensuring the seamless operation of Active Directory and Windows-based services.Fully compliant with ITIL processes including Incident, Change, Problem, Request, and Knowledge management.Ongoing...

Job Title: Service Innovation Specialist">We are seeking a service designer with expertise in design principles and methodologies, such as User Research, Systems Design, and Service Design. In collaboration with the Director of Innovation, you will:Develop tailored innovation programs that align with client needs, constraints, and objectives.Conduct...

IT Service Management SpecialistWe are seeking a highly skilled IT Service Management Specialist to join our team.Achieve successful implementation and management of IT service management solutions using the ServiceNow platform.About This RoleThe ideal candidate will be responsible for designing and developing technical solutions using the ServiceNow...

Job DescriptionWe are seeking a skilled Service Taxation Specialist to provide comprehensive support for tax management systems and their integration with ERP platforms.This role requires strong taxation expertise, technical troubleshooting capabilities, and analytical skills to ensure accurate tax calculations and seamless system operations across multiple...

The Service Manager – Heavy Vehicles is responsible for overseeing the service department operations related to heavy vehicles, including trucks and buses. This role ensures efficient, timely, and high-quality service delivery, customer satisfaction, and adherence to safety and regulatory standards. The Service Manager leads a team of technicians and...

Job Description:We are seeking a skilled Credit Management Specialist to lead and manage our credit control function. The successful candidate will be responsible for ensuring timely collection of outstanding receivables, minimizing bad debts, and maintaining healthy cash flow.Key Responsibilities:Develop and implement credit control policies and procedures...

Job Title:Inventory Management SpecialistAs an Inventory Management Specialist, you will be responsible for supporting banking device procurement, import and inventory management. This includes evaluating product options from various vendors and assessing industry trends to determine pricing.Evaluate product options from various vendors and assess industry...