Financial Operations Manager
2 days ago
We are seeking a detail-oriented and skilled Accountant to manage AR, AP, and Collections. The ideal candidate will oversee advanced accounting functions, ensure compliance with company policies, and provide leadership to the accounting team.
This position plays a critical role in maintaining the financial health and operational efficiency of our organization.
Main Responsibilities:
- Retrieve and record cash receipts from banking transactions in billing and accounting systems.
- Post and allocate customer payments to corresponding invoices.
- Investigate unallocated cash receipts by coordinating with customers or internal teams to determine proper allocation.
- Reconcile discrepancies between the billing and accounting systems.
- Review and approve vendor invoices and payment schedules prepared by the accounting team.
- Oversee the reconciliation of vendor statements and address high-level discrepancies.
- Provide expert guidance in resolving accounting discrepancies and addressing client inquiries.
- Review and approve various reconciliations, including postage and revenue reports.
- Supervise the accounting team, ensuring task completion, scheduling, and escalation management.
- Verify the accuracy of reports and approve month-end closures.
- Participate in process audits by identifying improvement opportunities and maintaining comprehensive documentation.
- Train team members on processes, standards, and best practices.
- Monitor and report on SLA performance, identifying root causes for missed targets and implementing preventive measures.
- Address complex financial and operational challenges with innovative solutions.
Collections Management:
- Maintain accurate records of customer interactions and updates in the collections system.
- Monitor overdue accounts using aging reports and initiate follow-ups with customers via phone, email, or written communication.
- Evaluate and negotiate payment arrangements, including partial payment schedules, with customers.
- Manage escalated collections cases and engage in client negotiations when required.
- Ensure consistent collection targets are met and recommend process improvements.
Required Skills:
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, etc.).
- Experience with Great Plains or similar accounting/general ledger systems.
- Familiarity with SLA reporting and client-specific billing practices.
- Strong understanding of accounting principles, financial reporting, and regulatory compliance.
- Leadership and mentoring skills to effectively manage and develop junior staff.
- Excellent organizational and time-management abilities.
- Strong written and verbal communication skills in English.
- Problem-solving skills and a proactive approach to improving processes.
Qualifications:
- Upto 2-3 years of accounting experience.
- Hands-on experience in AR, AP, collections, or billing.
- Bachelor's degree in Accounting, Finance, or a related field.
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