Technical Support Specialist

2 days ago

Surat, Gujarat, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

We are currently hiring for a leading provider of enterprise technology solutions, renowned for innovation and operational excellence.

The ideal candidate will be fluent in Portuguese, Spanish, and English, with a passion for technical support.

Role Overview:

As a Technical Support Specialist, you will be the primary point of contact for users across global regions.

You will handle technical support related to mobile devices and services through calls, emails, and chats, while working closely with international teams to ensure efficient and timely issue resolution.

Main Responsibilities:
  • Provide multilingual customer support via phone, chat, and email
  • Troubleshoot mobile device and connectivity issues
  • Log and manage service tickets accurately and efficiently
  • Liaise with telecom providers and internal teams to resolve service-related issues
  • Ensure adherence to SLAs and KPIs
  • Act as a liaison between end-users and technical teams for complex queries

The ideal candidate profile includes 2–6 years of experience in international voice process / technical support, excellent communication skills in Portuguese,Spanish & English, ability to work in a 24/7 rotational shift environment (including night shifts), strong troubleshooting and problem-solving skills, and experience with mobile technologies and ticketing tools is a plus.

Key Qualifications:

Strong analytical and problem-solving skills

Excellent communication and interpersonal skills

Ability to work in a fast-paced, dynamic environment

Bachelor's degree in Computer Science or related field

Fluency in Portuguese, Spanish, and English

Why Join Us?

We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. We also provide opportunities for career growth and professional development.

We are an equal opportunities employer and welcome applications from diverse candidates.

  • Technical Support Specialist

    3 days ago

    Surat, Gujarat, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Technical Support SpecialistWe are seeking experienced Technical Support Specialists to provide technical assistance to clients using Hospital Management System (HMS) or Property Management System (PMS) software.

  • Technical Support Specialist

    4 days ago

    Surat, Gujarat, India beBeesoftware Full time ₹ 80,00,000 - ₹ 1,50,00,000

    Product Specialists are key to unlocking customer success. The role demands a unique blend of technical expertise and interpersonal skills. This job is an exciting opportunity to bring in your own ideas, implement them, and make them accessible to a large customer base.This specialist will play a pivotal role in helping customers successfully implement and...

  • Technical Support Specialist

    2 days ago

    Surat, Gujarat, India beBeeTechnical Full time US$ 70,000 - US$ 1,21,000

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our organization, you will play a critical role in delivering exceptional customer service and technical support.Key Responsibilities:Provide world-class technical support via telephone and/or written internet-based communicationDrive process...

  • Technical Support Specialist

    2 days ago

    Surat, Gujarat, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 15,00,000

    Job Title: Technical Support SpecialistAbout the Role:We are seeking an experienced Technical Support Specialist to join our team. In this role, you will provide expert technical support to our channel partners and end users.Your primary tasks will be to support, train, and develop our users and partners in India. Technical support will be handled through...

  • Technical Support Specialist

    2 days ago

    Surat, Gujarat, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job TitleTechnical Support SpecialistAbout the RoleWe are seeking a skilled Technical Support Specialist to provide exceptional technical assistance to our clients. As the first point of contact for IT support, you will be responsible for resolving technical issues, managing customer inquiries, and ensuring timely resolution.Key Responsibilities:Provide...

  • Technical Support Specialist

    5 days ago

    Surat, Gujarat, India PortPro - Asia Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job Title:Technical Support Specialist (SaaS Support)Department:Customer SupportGroup:Quality ControlRole Summary:The Technical Support Specialist provides expert assistance to users of our SaaS platform, ensuring timely resolution of technical issues, excellent customer experience, and ongoing product usability. This role involves troubleshooting complex...

  • Technical Support Specialist

    1 week ago

    Surat, Gujarat, India beBeeMaintenance Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Opportunity: Technical Support SpecialistLocation: Hazira (Surat) & Jamnagar in Gujarat, IndiaAre you a passionate engineer with a knack for technical problem-solving and equipment maintenance?As a Technical Support Specialist at our Hazira/Jamnagar site, you will play a vital role in maintaining high-performance operations.Key Responsibilities:Perform...

  • Technical Support Specialist

    4 days ago

    Surat, Gujarat, India beBeeTechnical Full time ₹ 7,20,000 - ₹ 9,60,000

    Job Title: Technical Support SpecialistWe are seeking a proactive and resourceful Part-Time Technical Support Specialist to support our IT, website, and digital operations. This role is ideal for a detail-oriented professional who enjoys problem-solving, improving systems, and managing digital platforms. You will work remotely and clock in 50 hours per...

  • Technical Support Specialist

    2 weeks ago

    Surat, Gujarat, India beBeeSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    About this RoleWe are seeking a skilled Technical Support Specialist to provide high-quality support to our customers. As a key member of our technical team, you will be responsible for resolving technical issues and providing timely assistance via multiple channels.Key Responsibilities:Troubleshooting: Identify and resolve technical issues related to...

  • Technical Support Specialist

    2 days ago

    Surat, Gujarat, India beBeeTechSupport Full time ₹ 8,00,000 - ₹ 15,00,000

    Job OpportunityWe are seeking a skilled technical support specialist to join our team. In this role, you will be the primary point of contact for all IT-related queries and incidents, providing technical assistance in French and English for hardware, software, network, and application issues.Responsibilities:Act as the primary contact for IT-related queries...