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Left Operations Manager/ Key Account Manager

2 weeks ago

Thāne, Maharashtra, India beBeeOperations Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title

Operations Manager/ KAM - Left Operations

About the Role

We are seeking a skilled Operations Manager to join our team. As an ideal candidate, you will have strong leadership skills and experience in managing multiple projects simultaneously.

  • Manage and coordinate various tasks and activities to ensure timely completion of projects
  • Oversee daily operations, including supervision of staff and implementation of processes
  • Develop and maintain relationships with clients and stakeholders

Responsibilities

  • HSQE Compliance: Conduct risk assessments, SSI, toolbox talks, and training as per HSQE guidelines; ensure timely incident and near-miss reporting.
  • Contract Management: Ensure all sites have valid Agreements/SOW/LOIs; map SOW with manpower deployment and ensure timely renewals.
  • Performance Monitoring: Ensure 100% KPI submission and maintain site scorecards above 80%; take corrective actions where needed.
  • Billing & Collections: Ensure accurate attendance, timely invoicing, and regular AR follow-ups for payment collection.
  • Reporting & Documentation: Submit MMRs on time and identify areas for improvement and innovation.
  • Manpower Management: Coordinate with the resource team to fulfill manpower requirements as per contract.
  • Site Profitability: Monitor site budgets and take corrective actions to maintain profitability.
  • Employee Engagement: Ensure grooming, punctuality, and integrity; address employee concerns and maintain satisfaction.
  • Client Relations: Conduct regular client meetings, share MOMs, and close action points.
  • Compliance & Training: Ensure statutory compliance, conduct R&R, and deliver scheduled training.
  • Emergency Preparedness & Maintenance: Implement preventive measures for emergencies and ensure PPM and equipment health checks are done as per schedule.

Requirements

  • 8+ years of experience in a similar role
  • Proficiency with Microsoft Office
  • Strong organizational and communication skills
  • Strong ability to multitask
  • Comfort working with multiple groups within business