Key Account Manager

7 days ago

Thāne, Maharashtra, India Winsmart Jobs Full time

Position Title Key Account Manager KAM Department Sales Business Development About BM EPC BM EPC is a global turnkey solution provider in healthcare infrastructure specializing in Branding Marketing Engineering Procurement and Construction EPC We partner with leading pharmaceutical biotech and healthcare organizations worldwide offering endto-end project solutions Our mission is to make healthcare affordable and accessible while building long-term value-driven client relationships Role Overview As a Key Account Manager at BM EPC you will be responsible for managing and nurturing relationships with the company s most strategic clients This role requires a strong balance of business development client service and project coordination The KAM will ensure client satisfaction identify new opportunities within existing accounts and act as a trusted advisor for key stakeholders Key Responsibilities o Manage and grow relationships with key domestic and international clients in pharmaceuticals biotech and healthcare o Act as the primary point of contact for assigned accounts ensuring smooth communication and service delivery o Understand client requirements and align BM EPC s solutions EPC procurement infrastructure projects to their business needs o Drive revenue growth by identifying cross-selling and up-selling opportunities within existing accounts o Develop account plans sales forecasts and growth strategies tailored to each key client o Collaborate with internal teams Engineering Procurement Marketing Operations to ensure timely and quality project execution o Negotiate long-term contracts and service agreements with key clients o Monitor account performance client satisfaction and resolve escalations effectively o Represent BM EPC at industry forums networking events and client review meetings o o Provide management with regular reports on account status opportunities risks and competitor activity Qualifications Experience Bachelor s master s degree in business administration Marketing Engineering or related field o 4-8 years of proven experience as Key Account Manager Client Relationship Managerin EPC pharmaceuticals healthcare or related industries Strong track record of managing high-value client portfolios and achieving sales targets o Excellent relationship management negotiation and communication skills o Strong business acumen with ability to understand complex projects o Proficiency in MS Office CRM systems and project management tools o Ability to travel as required for client engagement Key Skills Strategic Client Relationship Management Account Growth Retention Negotiation Contract Management Business Development within Existing Accounts Cross-functional Collaboration Problem-Solving Conflict Resolution Customer-Centric Mindset Job Types Full-time Permanent Pay 400 000 00 - 500 000 00 per year Benefits Provident Fund Work Location In person

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