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Senior Business Development Manager/GM

1 month ago

Mumbai, Maharashtra, India ICCS Full time

Job Title: Senior Business Development Manager/GM

About the Role:

We are seeking a highly skilled Senior Business Development Manager/GM to join our team at ICCS. As a key member of our sales team, you will be responsible for developing and executing business strategies to drive revenue growth and expand our customer base.

Key Responsibilities:

  • Develop relationships with potential clients through presentations, business networking, and other business or social networking activities.
  • Create and close new business opportunities for the company.
  • Identify potential leads independently through networking, cold-calling, and other sources in the assigned territory/geography.
  • Propose, negotiate, and close deals, as well as manage client accounts end-to-end.
  • Work closely with delivery functions to ensure successful execution of projects.
  • Manage team targets and generate good revenue.
  • Recommend opportunities for the business to pursue based on criteria such as highest probability of winning and profit potential.

Requirements:

  • 8-10 years of experience in sales and business development.
  • Regular MBA in sales or marketing.
  • Track record of closing deals in BPO.
  • History of meeting or exceeding sales goals in BPO sales voice and non-voice (chat processes).
  • Experience leading and executing full sales cycles (prospecting through closing and retention/upsell).
  • Experience leading sales teams.
  • Exceptional internal and external customer service and interpersonal skills.
  • Ability to work independently and collaboratively as a team member.
  • Flexible in nature to accommodate new growth and change.
  • Competent in MS Word, Excel, PowerPoint, and CRM systems.

What We Offer:

ICCS offers a dynamic and challenging work environment, competitive compensation, and opportunities for professional growth and development.