
US Voice Process Customer Service Job Opportunity
2 days ago
We are seeking highly motivated and results-driven Customer Service Representatives to join our team. As a key member of our customer-facing team, you will be responsible for engaging customers in meaningful conversations, achieving daily, weekly, and monthly targets, and providing exceptional service experience.
About the Role:- Make outbound calls to US-based insurance companies, patients, or helpdesk as per process requirements.
- Achieve sales and conversion goals while ensuring compliance with company policies and US calling regulations.
The ideal candidate will have excellent verbal communication and interpersonal skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.
Requirements:- Bachelor's degree or equivalent.
- 1–4 years of experience in outbound calling, preferably with US clients.
- Familiarity with CRM tools and call centre software.
- Goal-oriented with a positive attitude and strong work ethic.
- Knowledge of US culture and customer behaviour.
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
Please submit your application, including your resume and a cover letter, to us via email. We look forward to hearing from you
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