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Retail Operations Director
3 weeks ago
We are seeking a Retail Operations Director to lead our retail teams and drive business growth across multiple outlets. This is an exciting opportunity for a seasoned leader who can inspire excellence in our stores and elevate our brand standards.
Key Responsibilities:- Oversee the operations of multiple retail outlets, driving sales and service targets through effective leadership and management.
- Develop and implement strategic plans to improve operational efficiency, customer satisfaction, and employee engagement.
- Analyze store performance metrics and make data-driven decisions to optimize key performance indicators.
- Collaborate with cross-functional teams to design and execute local promotions, seasonal campaigns, and visual merchandising initiatives.
- Ensure compliance with company policies, SOPs, and regulatory requirements.
To succeed in this role, you will need:
- A graduate or postgraduate degree in business administration, retail management, or a related field.
- 8+ years of experience in apparel/fashion retail, with a proven track record of managing multiple stores and driving business results.
- Excellent communication and interpersonal skills, with the ability to motivate and train store managers and sales teams.
- Proficiency in retail analytics, Microsoft Office, and other relevant tools and technologies.