
Retail Store Operations Leader
1 week ago
Job Summary:
A leading provider of premium cleaning services seeks an experienced Retail Store Manager to oversee the smooth operation of a retail store in Mumbai.
Key Responsibilities:
- Greet and assist customers with article drop-off and collection, ensuring a friendly and professional interaction.
- Maintain store cleanliness and aesthetics, adhering to high standards.
- Manage inventory of stock, ensuring items are properly logged and available as needed.
- Handle daily cash collection and prepare end-of-day financial summaries with accuracy.
- Follow up with customers regarding the collection of completed orders.
- Resolve customer concerns or grievances politely and confidently, ensuring customer satisfaction.
Requirements:
- Prior experience in luxury retail, customer service, or a related role.
- Strong verbal communication skills in English, with the ability to engage with customers confidently.
- A polite, hospitable, and solution-oriented approach to customer service.
- Basic understanding of managing cash transactions and maintaining financial records.
This is an exciting opportunity for a skilled Retail Store Manager to contribute to delivering exceptional customer experiences.
Schedule: Full-Time
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