Enhance Customer Satisfaction

2 weeks ago

Gurgaon, Haryana, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878
Customer Engagement Specialist

We are seeking a Customer Engagement Specialist to develop and implement strategies that enhance customer satisfaction and loyalty.

  • Conduct market research to identify trends and opportunities for improvement.
  • Analyze customer feedback and create actionable insights to drive business decisions.
  • Collaborate with cross-functional teams to design and deliver engaging customer experiences.
  • Maintain accurate records of customer interactions and provide regular progress updates.
Requirements:
  • Bachelor's degree in Marketing, Business Administration, or related field.
  • Minimum 3 years of experience in customer-facing roles.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and meet deadlines.
Benefits:
  • Flexible working hours and remote work options.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.
Role Category:

Customer Success

Education:

UG: Any Graduate, PG: Any Postgraduate

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