Customer Delight Executive

1 week ago

Gurgaon, Haryana, India kindlife Full time ₹ 1,04,000 - ₹ 1,30,878 per year

It's a match if you have years of relevant experience delivering results in a fast-paced e-commerce environment, strong communication, and problem-solving skills, along with a deep understanding of customer needs and expectations.

Key Responsibilities:

Customer Experience Strategy
: Develop and implement strategies to enhance customer satisfaction and loyalty

Operational Excellence
: Oversee daily operations, ensuring efficient and effective resolution of customer inquiries across all channels

Data Analysis & Reporting
: Analyze customer data to identify trends, areas for improvement, and opportunities to enhance the customer experience

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