Head Customer Delight
21 hours ago
The Head Customer Delight is responsible for driving customers experience and implementing strategies to enhance customer satisfaction The Head - Customer Delight will be responsible for the following End to end ownership for Top B2B customer s service experience Driving key customer KPIs repeat fault rate MTTR Raw SLA Interfacing customers and business teams for key customer escalations Driving MS partners effectively to ensure improvement in customer experience Cross Functional Coordination and end to end closure of service issues Handling escalations for end customers and ensuring timely connect with them Ensuring NAM framework effectively Work with an industry leader in telecommunication Financial Services Lead the customer delight team and work closely with leadershipA successful candidate should have the following 12 years of overall experience in customer service Experience in working directly with enterprises Strong experience in transmission and transport optics Should be open to Manesar location Our client is a major player in the telecommunications and financial services sector It is a large-scale organisation with a pan-India presence A unique opportunity to shape the customer service strategy of a leading Financial Services company and play a pivotal role in enhancing the customer experience
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Customer Delight Executive
2 days ago
Gurgaon, Haryana, India Recoup Info Full time ₹ 3,00,000 - ₹ 4,00,000 per yearATTENTION JOBSEEKERS GREETINGS FROM RECOUP INFOWe are looking for talented customer delight associate for the direct payroll of one of the Biggest Food Delivery App in India (Captive Unit). If you have a passion for delivering top notch customer service and possess excellent English communication, this is the perfect opportunity for you.WORK FROM...
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Head - Customer Care
1 week ago
Gurgaon, Haryana, India Augmentedresourcing Pvt. Ltd. Full timeWe are hiring Head Customer Care for our client in Education Sector,Frankfinnn Aviation Services.Job Title: AGM Customer CareLocation: GurugramMinimum Experience : 13+ yearsFunction: Customer CareJob Summary:We are looking for an experienced and proactive professional to lead our Customer Care function as AGM/GM. The role involves overseeing team...
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Head of Customer Experience
2 days ago
Gurgaon, Haryana, India Andamen Full time US$ 15,00,000 - US$ 20,00,000 per yearJOB DESCRIPTION: SENIOR CUSTOMER EXPERIENCE MANAGER | ANDAMEN COMPANY DESCRIPTIONAndamen is amongst India's leading men's bridge-to-luxury DTC fashion brand, known for our timeless designs, premium craftsmanship, and commitment to delivering an exceptional customer experience. Launched in 2016, we have over two lakh customers, and operate in six product...
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Head of Construction
2 days ago
Gurgaon, Haryana, India Ashiana Housing Limited Full time ₹ 15,00,000 - ₹ 20,00,000 per yearAt Ashiana, we enable people to live a better life. The 18000 homes we have built, reminds us of our responsibility towards our customers, investors, vendors, and the society. Every day, we strive to deliver our homes on time, live up to the expectation we set and continue to care for our residents and projects long after we have handed them over. Over the...
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National Training Head
2 days ago
Gurgaon, Haryana, India Frankfinn Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThe National Delivery Head is a key leadership position responsible for the overall training delivery and quality of training for all the centers across the country. This role requires a combination of leadership, strategic thinking, and hands-on management skills to drive both Training leadership and Operational efficiency. This role requires an excellent...
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Customer Experience Head
7 days ago
Gurgaon, Haryana, India Weekday AI Full timeThis role is for one of the Weekday's clientsSalary range: Rs 3000000 - Rs 7000000 (ie INR 30-70 LPA)Min Experience: 5 yearsLocation: Gurugram, NCRJobType: full-timeWe are seeking a highly motivated and customer-centric professional to join our leadership team as Customer Experience Head. This role is pivotal in shaping, managing, and elevating the customer...
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Customer Experience Head
7 days ago
Gurgaon, Haryana, India Weekday AI Full time ₹ 3,00,000 - ₹ 7,00,000 per yearThis role is for one of the Weekday's clientsSalary range: Rs Rs ie INR 30-70 LPA)Min Experience: 5 yearsLocation: Gurugram, NCRJobType: full-timeWe are seeking a highly motivated and customer-centric professional to join our leadership team as Customer Experience Head. This role is pivotal in shaping, managing, and elevating the customer experience journey...
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Customer Experience Head
2 days ago
Gurgaon, Haryana, India Weekday AI Full time ₹ 3,00,000 - ₹ 7,00,000 per yearThis role is for one of the Weekday's clientsSalary range: Rs Rs ie INR 30-70 LPA)Min Experience: 5 yearsLocation: Gurugram, NCRJobType: full-time We are seeking a highly motivated and customer-centric professional to join our leadership team as Customer Experience Head. This role is pivotal in shaping, managing, and elevating the customer experience...
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Head - Growth
3 weeks ago
Gurgaon, Haryana, India Elevation Capital Full timeThis role is with one of our portfolio companies.We are seeking a seasoned and data-driven Head of Growth to lead our growth strategy and execution. The ideal candidate will be a T-shaped marketer with a deep understanding of both paid and organic acquisition channels, a passion for experimentation, and a proven track record of scaling consumer technology...
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Head - Growth
2 days ago
Gurgaon, Haryana, India Elevation Capital Full time US$ 1,50,000 - US$ 2,00,000 per yearThis role is with one of our portfolio companies.We are seeking a seasoned and data-driven Head of Growth to lead our growth strategy and execution. The ideal candidate will be a T-shaped marketer with a deep understanding of both paid and organic acquisition channels, a passion for experimentation, and a proven track record of scaling consumer technology...
