Customer Delight Executive

The Head Customer Delight is responsible for driving customers experience and implementing strategies to enhance customer satisfaction The Head - Customer Delight will be responsible for the following End to end ownership for Top B2B customer s service experience Driving key customer KPIs repeat fault rate MTTR Raw SLA Interfacing customers and...

About Us  WE'RE HERE TO BRING DELIGHT TO THE WORLD OF WELLNESS What's Up Wellness is a fast-growing company working to bring simplicity and delight to the world of wellness. We see only upside in the opportunity to transform the category experience. Not only that, we believe you can't have happy without healthy. And isn't true happiness where it's at? So...

About Us WE'RE HERE TO BRING DELIGHT TO THE WORLD OF WELLNESS What's Up Wellness is a fast-growing company working to bring simplicity and delight to the world of wellness. We see only upside in the opportunity to transform the category experience. Not only that, we believe you can't have happy without healthy. And isn't true happiness where it's at? So...

Responsibilities:Answer Transferred Escalation calls from L1 advisors and emails professionally toprovide information about products and services, take/cancel orders or obtain details ofcomplaintsKeep records of customer interactions, details of inquiries, complaints, and comments aswell as actions takenFollow up to ensure that appropriate actions were...

About FotelloFotello is building the next generation of AI-first creative tools, starting with a lightning-fast photo editing platform purpose-built for real estate media. Backed by a small, elite team from IIT, UBC, UCLA, AWS, and more, we've already launched a profitable product that real estate photographers love—and we're just getting started. With big...

Required skills/qualifications: 1) Knowledge and experience in B-to-B Audio marketing 2) Data analysis skills 3) Communication and presentation skills 4) Planning and execution skills Scope of responsibility: Responsible for the success of the marketing strategy Personality sought: 1) Willingness to deliver results 2) Problem-solving skills 3) Teamwork...

We're Hiring: Customer Experience Executive at Zavya (Gurugram)At Zavya, we're not just looking for someone to answer calls and respond to chats, we're looking for someone who thrives on solving problems, champions customer happiness, and brings a solutions-first mindset to the table every day.Join us if you:* Don't stop at pointing out issues, but own and...

Job Description:This position is primarily responsible for receiving / attending the inbound calls from existing customers to resolve their complaints & queries and give them the service against the banking products and services.Developing and maintaining banking relationships with a select group of Individual customers by providing them exceptional...

Preferred candidate profileExperience in fast-paced customer service or hospitality.Ability to create positive experiences with empathy.Strong communication skills; proficient in typing and speaking.Skilled in handling and resolving problems with clear communication.Passion for solution-seeking and problem-solving.Proactive approach for timely query...

About UsTLC Digi Tech(P) Ltd is a tech product and services companyproviding end to end digitalsolutions for customer acquisition, activation, engagement, retention, and loyalty. We have domain expertise in the travel and hospitality space.Set up over 20 years ago, we have a pan India presence and a regional presence in East Africa and Sri Lanka. With our...