Technical Sales Specialist
3 weeks ago
Job Summary:
We are seeking a highly skilled Technical Sales Engineer to join our team at NOV Inc. As a Technical Sales Engineer, you will be responsible for managing major accounts, assisting in bringing new businesses, and maintaining and increasing existing ones.
Responsibilities/Accountability:
- Act as the primary point-of-contact for clients.
- Lead day-to-day management and optimization of client campaigns.
- Maintain contact with an established customer base.
- Communicate and strategize with the sales team on all related client issues for both internal & external sales.
- Assist in strategy development.
- Proactively find new ways to build the client's business and grow accounts.
- Maintain vast knowledge of client's business, competition, and latest industry news and trends.
- Improve customer perception with an emphasis on customer service.
- Prepare quotes.
- Recommend tool configurations and parameters to customers if required.
- Oversee field analysis for failed tool investigation.
- Prepare customized technical specifications for customers.
- Interact with engineering/PL team to answer technical queries of customers.
- Provide details while raising /closing ITrax for failed tools.
- Field visit to run the tool.
- Comply with all NOV Company and HSE procedures and policies.
Facility Specific Responsibilities:
- Guide workshop team when required on technical fronts.
- Guide responsible parties on iTRAX related doubts.
- Overall guiding operations to sales on various aspects of work.
- Raising observations.
Qualifications / Experience:
- BE Mechanical or Equivalent.
- Minimum 2 years work experience.
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