
Customer Support Associate
2 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Respond to Customer Queries: Respond to customer inquiries and issues via phone, email, and chat in a timely and professional manner.
- Provide Accurate Information: Provide accurate information related to products/services and troubleshoot basic technical or process-related concerns.
- Escalate Complex Issues: Escalate complex issues to the appropriate department and follow up for resolution.
- Log Interactions: Log all interactions in the CRM system and maintain updated records.
- Excellent Communication Skills: Possess excellent written and verbal communication skills with the ability to communicate effectively with customers and internal teams.
- Problem-Solving Skills: Demonstrate strong problem-solving skills with the ability to analyze complex issues and provide effective solutions.
- Technical Skills: Possess basic technical skills with the ability to use CRM systems and other tools.
- Competitive Salary: Receive a competitive salary and benefits package.
- Ongoing Training: Participate in ongoing training and development programs to enhance your skills and knowledge.
At our company, we value our employees and strive to create a positive and supportive work environment. We offer a range of benefits and opportunities for growth and development.
-
Customer Support Associate
14 hours ago
Mumbai, Maharashtra, India beBeeSupport Full time ₹ 6,00,000 - ₹ 8,00,000Job Title: Customer Support AssociateWe are seeking an experienced and proactive customer support professional to join our team. The ideal candidate will handle customer queries with empathy and efficiency, ensuring a smooth and positive customer experience.The key responsibilities of this role include:Handling customer inquiries via phone, email, and social...
-
Customer Support Associate
2 weeks ago
Mumbai, Maharashtra, India Pilgrim Full timeAbout Us : Founded in 2019 by IIT-B and IIM-A Alumni, Pilgrim is one of the fastest-growing Beauty & Personal Care brands that offers 200+ SKUs across face care, haircare, skincare, makeup and fragrances at over 25,000 pin codes and has grown into a 1000+ offline store omnichannel brand. Pilgrim is known to handpick the world's best beauty secrets to...
-
Voice Process Associate
23 hours ago
Mumbai, Maharashtra, India beBeeCareer Full time ₹ 8,00,000 - ₹ 12,00,000We are seeking highly skilled Voice Process Associates to support our US-based clients. The ideal candidate should possess exceptional English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.Key Responsibilities:Handle inbound and outbound customer calls...
-
Technical Support Associate
17 hours ago
Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 1,04,000 - ₹ 1,30,878Job Title: Technical Support AssociateAbout This Role:We are seeking a highly skilled and customer-focused individual to join our team as a Technical Support Associate. In this role, you will be responsible for providing top-notch support to our customers through various communication channels.Key Responsibilities:Maintain a positive and professional...
-
Customer Support Specialist
4 days ago
Navi Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 3,00,000 - ₹ 6,00,000Customer Support AssociateWe are seeking a skilled Customer Support Associate to provide exceptional service to our clients.Key Responsibilities:Address customer concerns, process requests and provide information related to products, services or accounts.Assist customers with troubleshooting or resolving issues and escalate when necessary.Provide solutions...
-
Support Associate
9 hours ago
Mumbai, Maharashtra, India beBeeAdministrative Full time ₹ 1,50,00,000 - ₹ 2,00,00,000Job Title: Support AssociateAs a high-performing Support Associate, you will deliver exceptional administrative support to ensure seamless execution of strategic initiatives. Your role will involve:Providing high-level administrative assistance to senior leaders.Ensuring timely and accurate completion of tasks and projects.Collaborating with cross-functional...
-
Customer Support Associate
1 day ago
Mumbai, Maharashtra, India OZiva Full timeAbout OZiva OZiva is India's leading clean, plant-based nutrition and wellness brand. We are on a mission to empower every individual to be a better version of themselves by providing holistic wellness solutions rooted in science, nature, and innovation. Backed by science and guided by purpose, we offer a range of products that promote better health,...
-
Customer Support Associate
2 days ago
Mumbai, Maharashtra, India OZiva Full timeAbout OZivaOZiva is India's leading clean, plant-based nutrition and wellness brand. We are on a mission to empower every individual to be a better version of themselves by providing holistic wellness solutions rooted in science, nature, and innovation. Backed by science and guided by purpose, we offer a range of products that promote better health, fitness,...
-
Remote Customer Support Specialist
3 days ago
Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 1,20,000 - ₹ 2,64,000Role OverviewAs a Customer Support Associate, you will be the primary point of contact for customers, providing timely and effective support to resolve their issues. Your excellent communication skills and ability to work independently will enable you to thrive in this remote role.Key Responsibilities:
-
Customer Support Role
4 weeks ago
Mumbai, Maharashtra, India Connect2Talent Full timeJob Title: Customer Support Representative (Night Shift)Location: IndiaEmployment Type: PayrollCategory: Customer Service & IT OperationsJob SummaryWe are seeking a dedicated and customer-focused Customer Support Representative to join our India-based night-shift team. The ideal candidate will deliver exceptional service to customers via phone, email, and...