Relationship Manager

2 weeks ago

Nashik, Maharashtra, India beBeeRetention Full time ₹ 9,00,000 - ₹ 10,50,000
Customer Retention Specialist

We are seeking a skilled and experienced professional to strengthen our relationships with loyal customers. As a key member of our team, you will be responsible for designing and executing customer retention journeys across digital channels.

Key Responsibilities:
  • Customer Lifecycle Management: Design and execute customer retention journeys: onboarding, engagement, repeat, cross-sell, win-back, and churn prevention.
  • Increase Repeat Purchase Rate, AOV, and CLV through targeted CRM strategies.
  • Segment customers using RFM (Recency, Frequency, Monetary) and behavioral cohorts.
  • Campaign & Channel Management: Own CRM campaigns across Email, SMS, WhatsApp, and Push Notifications with sharp personalization.
  • Collaborate with performance marketing and creative teams to craft high-converting retention campaigns.
  • Ensure consistent brand voice, empathy, and care in all CRM communications.
  • Loyalty & Retention Programs: Strengthen our Loyalty Program – driving sign-ups, redemptions, and customer delight.
  • Develop VIP & Subscriber Programs to improve LTV.
  • Partner with CX teams to ensure issue resolution translates into retention opportunities.
  • Data, Analytics & Reporting: Track key retention metrics: Repeat Rate, Churn %, LTV, CAC:CLV ratio, ROAS on retention.
  • Run A/B tests to optimize messaging, cadence, and offers.
  • Build weekly dashboards and insights for leadership.
Desired Skills & Experience:
  1. 3–5 years of experience in CRM, Retention, or Customer Engagement in D2C/Consumer Brands.
  2. Strong knowledge of CRM tools, automation, and analytics platforms.
  3. Analytical mindset – comfort with data, cohort analysis, and A/B testing.
  4. Creative thinker with ability to personalize content and storytelling.
  5. Strong understanding of customer empathy and solution-driven communication (aligned with our care-first ethos).
  6. Exposure to eCommerce/beauty/wellness industry preferred.
Why Work with Us?
  • Opportunity to scale a high-growth D2C brand trusted by millions.
  • Work in a fast-paced, entrepreneurial environment where ideas are valued.
  • Be part of a purpose-led, sustainable brand shaping the future of clean beauty.
  • Growth path into CRM & Retention leadership roles.

  • Relationship Manager

    2 weeks ago

    Nashik, Maharashtra, India Seva Automotive Full time US$ 60,000 - US$ 1,20,000 per year

    Relationship Manager builds and maintains strong relationships with clients, acting as a key point of contact to understand their needs and provide tailored solutions, ultimately driving business growth and ensuring client satisfaction.

  • Relationship Manager

    7 days ago

    Nashik, Maharashtra, India TATA CAPITAL Full time

    Relationship Manager - CF Sales - Construction Finance - Sales - Mumbai - Lower Parel - JM

  • Relationship Manager

    1 week ago

    Nashik, Maharashtra, India Kotak Life Insurance Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Position - Relationship Manager - Commercial Vehicles-SARAL Loans-Marketing Branches OperationsDepartment - Commercial Bank- Commercial Vehicles SalesJob RoleResponsible for sourcing and identifying new business of Commercial Vehicles Loans /Term loans for the bank through focused CBRL Regular / Unbank locations across designated branch areas.Meeting...

  • Relationship Manager Sales

    2 weeks ago

    Nashik, Maharashtra, India Brainsearch Consulting Pvt Ltd Full time US$ 90,000 - US$ 1,20,000 per year

    Responsible for proactively generating new business opportunities, managing existing customer relationships. 3 yrs of exp in B2B (project / direct) sales, relationshipmanagement, or customer-facing roles, preferably in the Construction sector. Required Candidate profileSales Growth & Order Management Customer Acquisition & RM Data updating & process...

  • Customer Relationship Management Manager

    2 weeks ago

    Nashik, Maharashtra, India Accurate Risk managers and Insurance Brokers Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Location- NashikCompany Description:Accurate is a premier Insurance Consulting and Risk Advisory firm, recognized as a leading Employee Benefits Consultant within the insurance sector. We specialize in delivering comprehensive solutions in Risk Management, Risk Mitigation, and Insurance Placement, tailored to meet our clients' complex and evolving needs. Our...

  • Senior Relationship Manager

    2 weeks ago

    Nashik, Maharashtra, India beBeeClient Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title:Executive Client LiaisonJob Summary:We are seeking an exceptional Executive Client Liaison to build and maintain strong relationships with clients. The successful candidate will be responsible for ensuring timely delivery of projects, staying up-to-date on industry trends, and providing regular updates to clients.Key Responsibilities:• Develop...

  • Financial Relationship Manager

    1 week ago

    Nashik, Maharashtra, India beBeeRelationshipManager Full time US$ 8,00,000 - US$ 11,00,000

    Key Account Development ManagerWe are seeking a highly skilled Key Account Development Manager to join our team.Job Summary:The successful candidate will be responsible for developing and executing strategies to enhance our business relationships with key clients, drive revenue growth and expand market share.Responsibilities:Develop and execute strategic...

  • Client Relationship Manager

    2 weeks ago

    Nashik, Maharashtra, India beBeeAssociate Full time ₹ 8,00,000 - ₹ 12,00,000

    Job OpportunityWe are seeking an Associate to oversee public relations and client servicing for entertainment clients.The ideal candidate will manage daily operations, formulate monthly plans, strategize events, and cultivate relationships with media, influencers, and bloggers.Responsibilities:Manage a portfolio of high-profile clients with confidence and...

  • Strategic Relationship Manager

    1 week ago

    Nashik, Maharashtra, India beBeeInvestor Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Opportunity:We are seeking a skilled professional to join our organization in a key role.About the Role:Identify and attract new investors from the high net worth individual segment, developing strategies for successful engagement.Present investment opportunities to potential clients, addressing their inquiries and concerns effectively.Manage client...

  • Business Banking Relationship Manager

    1 week ago

    Nashik, Maharashtra, India beBeeRelationship Full time ₹ 1,20,00,000 - ₹ 2,50,00,000

    Key Financial SpecialistThe position entails delivering financial solutions that meet the operational requirements of business banking customers and providing exceptional relationship management to become their preferred banking partner.Main Responsibilities:Acquire new business banking customers through in-depth credit assessment understanding.Effectively...