Relationship Manager
7 days ago
Position - Relationship Manager - Commercial Vehicles-SARAL Loans-Marketing Branches Operations
Department - Commercial Bank- Commercial Vehicles Sales
Job Role
- Responsible for sourcing and identifying new business of Commercial Vehicles Loans /Term loans for the bank through focused CBRL Regular / Unbank locations across designated branch areas.
- Meeting individual customers to pitch in the product, conducting field visits.
- Prepare & collect loan documentations from customers, issuing authorities.
- Log in complete files with credit & resolve queries thereon for approvals.
- Assist customers/borrowers for documentation, servicing interests and repayment of dues.
- Assist customers for mortgage of collateral securities (land) in favor of bank.
- Collect PDD documents & update in bank system.
- Achieve the monthly volume and disbursement targets assigned.
- Manage existing dealer relationships & identify new channels for building business
- Supervise, motivate and guide sales team assigned and track their productivity & performance.
- Train & test sales team regularly on product knowledge and schemes.
- Share market feedback on product & schemes with Product Team in Head Office to develop customer specific product offerings.
- Help sales teams understand incentive schemes and dealer payout process.
- Publish daily performance reports & business dashboard to supervisors.
- Monitor approvals and disbursement TAT to remain competitive without compromising on companys norms & policies.
- Coordinate with operations, credit etc for necessary support & ensure loan disbursement within TAT.
- Identify bottlenecks / areas of development in the entire customer life cycle process and share insights with product desk.
- Look at efficacy of the products being deployed and work on improving the value proposition to the customers being targeted.
Role will require travel to understand the insights of the regional process & structure.
Post Graduate Diploma in Management.
- Excellent Interpersonal and People Management Skills.
- Strong Financial acumen.
Stakeholder management & team handling skills.
Innovative & Zeal to work on challenging assignments.
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