
Commercial Loan Servicing Expert
4 days ago
We are seeking a highly skilled and detail-oriented individual to join our Lending Services division as a Loan Operations Specialist.
This role will involve working closely with our clients to ensure timely and accurate loan servicing, adhering to strict Service Level Agreements (SLAs).
Key Responsibilities:
- Receive and review commercial loan documentation, identifying key terms and conditions.
- Enter loan details into the system of record, including borrower entities, guarantor entities, rate, repayment, accrual, collateral, etc.
- Understand and interpret complex loan structures and documentation, including large syndicated transactions.
- Translate key terms from commercial loan documentation into the system of record.
- Serve as the primary point of contact for clients on all servicing-related activity for the loan portfolio.
- Monitor and perform system input for the timely administration of rate options, borrowing base adjustments, reduction to revolver schedules, and facility utilization changes.
- Collaborate with agent banks to balance and resolve any issues within the portfolio.
- Respond to daily research and maintenance requests from lending officers and clients, performing necessary analysis and system input.
- Review and balance daily reconciliation reports for general ledger activity tied to loan servicing.
- Identify and resolve discrepancies in daily exception reports.
- Perform research requests and analyze loan documentation as part of that research.
- Provide client inquiries around loan balance, rate information, loan statement questions, advance, and payment inquiries.
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