Telecaller Professional

1 day ago


Lucknow, Uttar Pradesh, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 8,00,000

Job Title: Telecaller Executive

We are seeking a skilled and professional Telecaller Executive to join our team. The ideal candidate will have excellent communication skills, a strong ability to handle patient inquiries, and a passion for delivering exceptional customer service.

About the Role

The Telecaller Executive will be responsible for handling inbound and outbound calls, providing accurate information about hospital services and doctors' availability, and maintaining call records and updating CRM/HMIS systems.

Key Responsibilities:
  • Inbound and Outbound Calls: Handle patient inquiries, appointments, and follow-ups in a timely and professional manner.
  • Information Provision: Provide accurate information about hospital services and doctors' availability.
  • Call Record Maintenance: Maintain call records and update CRM/HMIS systems.
Requirements:
  • Communication Skills: Excellent verbal and written communication skills in Gujarati, Hindi, and English.
  • Prior Experience: Prior experience in hospital/healthcare telecalling preferred but not mandatory.
  • Computer Proficiency: Basic computer proficiency with MS Office and HMIS/CRM systems.
  • Interpersonal Skills: Strong interpersonal skills, patience, and ability to handle patients with care.
Benefits:
  • Competitive Salary: We offer a competitive salary and incentives.
  • Training and Growth Opportunities: Opportunities for training and career growth.
  • Supportive Environment: A supportive and professional work environment.
Join Our Team:

If you have a passion for healthcare and excellent communication skills, we would love to hear from you.


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