Telecaller

2 weeks ago

Lucknow, India Sun Share Energy Full time

Company: Sun Share Energy_
- Location: Lucknow_
- Job Type: Full-Time_

As a Telecaller at Sun Share Energy, you will play a pivotal role in our client engagement and support efforts. You will be responsible for establishing and maintaining effective communication with clients interested in our EPC solar projects. Your primary goal is to facilitate meaningful interactions, address inquiries, and provide exceptional customer service.

**Key Responsibilities**:
Understand the solar energy industry and our company's services to effectively communicate with clients.

Present product information, answer client inquiries, and provide assistance as needed.

Build and maintain strong client relationships by delivering a positive and professional customer experience.

Record client interactions, inquiries, and feedback in the CRM system for further analysis.

Collaborate with the sales and marketing teams to provide clients with relevant and accurate information.

Follow up with potential clients and ensure timely responses to inquiries.

Assist in arranging appointments and meetings between clients and the sales team.

Provide clients with information on our solar project offerings, including pricing and technical details.

Act as a bridge between the client and the company, ensuring that client concerns and questions are addressed promptly.

**Qualifications and Skills**:
High school diploma or equivalent; additional education or relevant certifications are a plus.

Proven experience in telemarketing or customer service.

Excellent communication and interpersonal skills.

Ability to learn about solar energy and the company's EPC projects.

Strong organizational and time management skills.

Positive and friendly demeanor with a customer-focused approach.

How to Apply:
**About Sun Share Energy**
Sun Share Energy is one of India's most diversified and fastest-growing solar power solution companies with a presence across the solar power value chain. Sun Share Energy is an experienced turn-key solar engineering, procurement, and installation company that helped pioneer the solar power industry in Central India. Sun Share Energy is 100% focused on solar PV with over 5000 solar projects installed across India, headquartered in Bhopal, Madhya Pradesh. We are comprised of dedicated and highly trained experts and professionals in the solar power industry because we believe in giving our best to those who think for a greener future.

**Thanks & Regards,**
**Amit Masih**
**HR Executive**
**Sun Share Energy LLP**
**Lucknow Office: B-96, Vibhuti Khand, Gomti Nagar, Lucknow.(Pin: 226010)**
**Contact Number - 8827886882 (Share your resume on whatsapp)**

**Job Types**: Permanent, Full-time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you from Lucknow?

**Experience**:

- Technical support: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8827886882

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