Telecaller
5 days ago
Company Description
Radox Engineering Pvt Ltd is an industry-leading company located in Jaipur, Rajasthan, India. We are known for our innovative solutions and commitment to quality. Our business operations are based out of Heerawala Industrial Area, Nayla Rd, Jaipur. We pride ourselves on delivering the best engineering solutions that meet our clients' needs.
Role Description
This is a full-time on-site role for a Telecaller. The responsibilities include making outbound calls to potential customers, handling inbound calls, and managing any associated administrative tasks. The Telecaller will be required to maintain customer relationships, provide information about our products and services, and uphold a high standard of customer service. This role is based in our Lucknow office.
Qualifications
- Excellent verbal communication and interpersonal skills
- Customer Relationship Management (CRM) experience
- Proficiency in basic computer applications and data entry
- Ability to handle and resolve customer queries efficiently
- Strong organizational and time management skills
- Experience in telecalling or customer service roles
- High school diploma or equivalent; a degree in any discipline is preferred
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