Customer Relationship Manager
1 week ago
We are seeking a seasoned Customer Relationship Manager to join our team in Mumbai. This full-time, mid-level position offers the ideal candidate the chance to leverage their experience in customer relationship management to drive sales growth.
The role involves utilizing CRM software for data analysis and reporting, as well as developing and implementing sales strategies that enhance client engagement and sales performance.
Key responsibilities include:
- Maintaining strong relationships with customers through regular communication and providing exceptional post-sale experiences
- Recording, updating, and following up on CRM database entries to ensure accuracy and consistency
- Monitoring project progress and ensuring documentation is accurate and complete
- Providing top-notch customer service by addressing queries related to legal, registration, banking, and more
- Ensuring compliance with company processes and procedures, and identifying and reporting discrepancies to management
- Preparing reports on a daily, weekly, quarterly, and monthly basis
To succeed in this role, you will need:
- Proficiency in customer relationship management, with experience in CRM software proficiency
- Strong reporting and analytics capabilities to drive data-driven decision-making
- Exceptional data analysis skills to interpret consumer behavior and optimize sales
- Excellent communication skills to effectively engage clients and internal teams
- A problem-solving attitude to navigate complex client interactions and provide solutions
- Keen attention to detail to ensure accuracy and consistency in client data and reports
The ideal candidate will have 4-6 years of experience in customer relationship management and a proven track record of driving sales growth.
This opportunity comes with a competitive salary of ₹25,00,000 - ₹35,00,000 per annum, depending on experience.
-
Customer Relationship Manager
3 weeks ago
Mumbai, Maharashtra, India SS Consultancy Services Full timeKey Responsibilities:We are seeking a skilled Customer Relationship Manager to oversee the development and maintenance of strong customer relationships.As a Sales and Relationship Executive, you will be responsible for building and maintaining profitable relationships with key customers.Our ideal candidate will have excellent communication and negotiation...
-
Customer Relationship Manager
4 weeks ago
Mumbai, Maharashtra, India Super Scholar Full timeJob Summary: As a Customer Relationship Manager at Super Scholar, you will be responsible for managing customer relationships and loyalty programs to enhance client engagement and drive sales. This role focuses on customer data management, client communication, and delivering a superior customer experience through personalized interactions. The ideal...
-
Customer Relationship Manager
4 weeks ago
Mumbai, Maharashtra, India Super Scholar Full timeJob Summary:The Customer Relationship Manager will be responsible for managing customer relationships and loyalty programs to enhance client engagement and drive sales for Super Scholar. This role focuses on customer data management, client communication, and delivering a superior customer experience through personalized interactions.Key...
-
Customer Relationship Manager
4 weeks ago
Mumbai, Maharashtra, India JewelsHire Full timeJob SummaryJewelsHire is seeking a skilled Customer Relationship Executive to join our team. As a key member of our sales and marketing team, you will be responsible for building and maintaining strong relationships with our customers, driving sales growth, and ensuring customer satisfaction.Key ResponsibilitiesDevelop and implement sales strategies to meet...
-
Customer Relationship Manager
3 weeks ago
Mumbai, Maharashtra, India DBS Bank Full timeKey Roles and Responsibilities:As a Sales and Relationship Officer at DBS Bank, you will be responsible for acquiring new clients, building strong relationships, and generating revenue through the sale of banking products.Some of your key duties will include:• Acquiring new current and savings accounts from the branch catchment area• Quality sourcing of...
-
Customer Relationship Manager
4 weeks ago
Mumbai, Maharashtra, India Empire Prime Realty Full timeJob Description:To foster strong relationships with our clients, we seek a highly skilled Customer Relationship Manager. This role involves connecting with customers, scheduling meetings to understand their needs, and conducting financial analyses to recommend suitable solutions.Key Responsibilities:Develop and maintain rapport with customersSchedule...
-
Customer Relationship Manager
2 weeks ago
Mumbai, Maharashtra, India Paradigm Realty Full timeJob DescriptionCompany OverviewAt Paradigm Realty, we strive to set the standard for quality, innovation, and timely delivery in the Real Estate industry. With over 1600 homes delivered and six premium projects under our belt, our company continues to expand its portfolio and create modern yet timeless aesthetics.Job OverviewWe are seeking a highly skilled...
-
Customer Relationship Management Professional
3 weeks ago
Mumbai, Maharashtra, India chemmanur international holidays and resorts Full timeWe are seeking an experienced Customer Relationship Management Professional to join our Chemmanur International Holidays and Resorts team. This role will involve handling a team of customer-facing representatives, ensuring they have the necessary skills and knowledge to provide exceptional customer experiences.The ideal candidate will have a minimum of 5-7...
-
Female Customer Relationship Manager
3 weeks ago
Mumbai, Maharashtra, India Maruti Flex Traders LLP Full timeJob Summary We are seeking a highly skilled Female Customer Relationship Manager to join our team at Maruti Flex Traders LLP. The successful candidate will be responsible for managing customer relationships, identifying business opportunities and providing exceptional customer service. Key Responsibilities: • Managing incoming and outgoing calls and...
-
Customer Relationship Management Specialist
3 weeks ago
Mumbai, Maharashtra, India Square Yards Full timeAt Square Yards, we seek a highly skilled Customer Relationship Management Specialist to join our team. The ideal candidate will have a proven track record in managing customer relationships, building strong networks, and delivering excellent service.The Property Management Team Lead will be responsible for leading a team of supervisors to ensure seamless...
-
Customer Relationship Manager
2 weeks ago
Mumbai, Maharashtra, India NextGrowth Labs Full timeKey Responsibilities:Client Support: Respond to client inquiries and requests in a timely and accurate manner.Client Needs: Assist clients with identifying their needs and providing solutions.Stakeholder Management: Interact with internal and external stakeholders to ensure successful professional relationships.Keyword Research: Conduct keyword research...
-
Customer Relationship Management Executive
3 weeks ago
Mumbai, Maharashtra, India HireBloc Full timeAbout the RoleHireBloc is seeking a skilled Customer Relationship Management Executive to join our team. As a key member of our sales team, you will be responsible for managing the customer relationship management (CRM) system and ensuring its efficient utilization to enhance sales operations.Key ResponsibilitiesMaintain accurate customer data and provide...
-
Customer Relationship Specialist
3 weeks ago
Mumbai, Maharashtra, India Hiregis Full timeAbout the RoleWe're looking for a skilled Virtual Relationship Manager to join our team at Hiregis. As a Virtual Relationship Manager, you will play a vital role in building and maintaining relationships with our customers by providing them with a truly exceptional digital banking experience.Main Responsibilities:Regularly engage with customers and provide a...
-
Customer Relationship Management Executive
3 weeks ago
Mumbai, Maharashtra, India DCS Group Full timeRole OverviewAs a CRM Executive at DCS Group, you will be responsible for managing relationships with clients and applicants, converting leads into sales, and achieving daily, weekly, and monthly targets. You will also be responsible for searching for new business potential leads and briefing customers on project updates and latest schemes.Key...
-
Customer Relationship Specialist
4 weeks ago
Mumbai, Maharashtra, India International Baking Company Full timeJob Description for Customer Relationship SpecialistWe are seeking a skilled Customer Relationship Specialist to join our team at International Baking Company. As a key member of our sales team, you will be responsible for managing inbound and outbound customer calls in a timely manner.Key Responsibilities:Inform customers about our company's products and...
-
Customer Relationship Management Specialist
3 weeks ago
Mumbai, Maharashtra, India Expertia AI Full timeAbout Square YardsSquare Yards is the largest integrated platform for real estate and mortgages in India, offering an extensive network of partner developers, agents, and banks. The company provides a full real estate journey experience, covering search, discovery, transactions, home loans, interiors, rentals, property management, and post-sales services.Job...
-
Customer Relationship Specialist
3 weeks ago
Mumbai, Maharashtra, India Cemech Lexury Paints Full timeCompany OverviewCemech Luxury Paints is a leading luxury paint manufacturer in South India, known for producing high-quality, affordable paints that meet the unique requirements of the Indian market. Our paints are made with the finest products and materials, and we ensure meticulous cleaning of surfaces for a perfect finish.Job OverviewWe are seeking a...
-
Customer Relationship Strategist
1 week ago
Mumbai, Maharashtra, India chemmanur international holidays and resorts Full timeAbout Us:Chemmanur International Holidays and Resorts is a leading player in the hospitality industry, known for its exceptional customer service and commitment to excellence.Job Overview:We are seeking an experienced Customer Relationship Manager to join our team. This role will be responsible for building and maintaining strong relationships with our...
-
Mumbai, Maharashtra, India chemmanur international holidays and resorts Full timeKey Responsibilities:Manage customer relationships, ensuring a positive experience with our services.Collaborate with internal teams to address customer needs and provide effective solutions.Develop and implement process flows to track customer interactions and escalate issues when necessary.Present key business indicators and CRM dashboard insights to...
-
Customer Relationship Management Specialist
3 weeks ago
Mumbai, Maharashtra, India TIGI HR Full timeJob Title: Sales and Service SpecialistDesignation: Sales & Service EngineersExperience: 2+ Years relevant experienceKey Responsibilities:Plan and execute sales strategies to meet customer needsTravel extensively to cover assigned sales territoryDevelop and maintain strong relationships with customersHandle technical and functional aspects of RFQsCommunicate...