
Senior Regional Operations Manager
4 days ago
Job Title: Senior Regional Operations Manager
Job Overview:
Drive business growth and customer satisfaction in a specific region by leading and managing operations, optimizing routing, task allocation, and resource availability.
Key Responsibilities:
- Develop and implement operational metrics and service delivery standards across a defined cluster.
- Lead team to ensure smooth daily operations, maintain high productivity levels, and resolve customer issues promptly and professionally.
- Monitor performance of service partners and professionals, implementing coaching, training, and corrective actions as needed.
- Evaluate existing operational processes and workflows for inefficiencies or areas of improvement, taking proactive steps to enhance service quality.
Requirements:
- Minimum 1 year of experience in operations management or a related field.
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