Regional Operations Manager

2 days ago

Ahmedabad, Gujarat, India beBeeStrategist Full time ₹ 25,00,000 - ₹ 35,00,000
Job Title

Regional Operations Manager

Job Description

Develop and implement strategic business plans to drive growth, efficiency, and productivity across regional educational centers.

Collaborate with senior leadership to define and achieve operational targets and key performance indicators (KPIs).

Stay informed about market trends and competitor activities to identify new opportunities and mitigate potential risks.

Oversee and manage the day-to-day operations of all educational centers to ensure seamless execution and productivity.

Ensure adherence to regulatory guidelines, quality standards, and company policies.

Drive consistency by implementing and monitoring standard operating procedures (SOPs) across all centers.

Drive sales initiatives to meet or exceed revenue goals across the region.

Design and execute regional marketing campaigns, promotions, and outreach activities to boost enrollments.

Build and maintain strong relationships with key stakeholders, including parents, schools, and local communities.

Lead, train, and manage center heads and their respective teams across all centers.

Conduct regular performance reviews, set goals, and provide coaching to enhance individual and team effectiveness.

Create a culture of collaboration, motivation, and continuous professional development.

Maintain high standards of customer satisfaction across centers.

Address customer queries, concerns, and complaints promptly and effectively.

Regularly collect and analyze customer feedback to improve overall service quality and student outcomes.

Prepare and submit regular reports on operational performance, sales achievements, and financial results to senior management.

Act as a communication bridge between corporate/regional offices and center teams.

Represent the company at relevant events, conferences, and meetings within the region.

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