Loan Operations Team Manager

22 hours ago


Malappuram, Kerala, India beBeeLeadership Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Loan Operations Lead Position

We are seeking a seasoned professional to lead our loan operations team in Bengaluru.

Key Responsibilities:
  • Lead and manage a high-performing loan operations team, focusing on process improvements and delivering exceptional service to internal and external stakeholders.
  • Develop and implement effective workload distribution, performance management, and a culture of accountability and continuous improvement.
  • Mentor and guide junior members of the team, assisting in training and development to ensure high job knowledge.
  • Provide subject matter expertise and support to more junior staff, nurturing them to create backup systems.
  • Perform checking processes on operational issues escalated by less experienced team members, reconciling daily pending transactions, and supporting Head of Department in determining resource allocation.
Candidate Profile:
  • Minimum 10-15 years of relevant experience in managing loan operations, with strong PC skills (MS Office).
  • Extensive experience in loan products, static data maintenance process, customer data management, and system applications used for lending.
  • Familiarity with India-related regulatory guidelines and financial regulations.
  • Graduate and/or Post Graduate degree required.
  • Excellent interpersonal skills to deal courteously and effectively with others, with attention to detail.


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