Customer Experience Ambassador
2 days ago
Ridhira Group - Building World's largest Wellness Communities is a leading organization that empowers individuals to live their best lives. Our mission is to create holistic communities that promote wellness, balance, and happiness.
Job DescriptionWe are seeking a highly skilled Customer Experience Ambassador to join our team in Nanakaramguda, Hyderabad. This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and building strong relationships with clients.
In this role, you will be responsible for:
- Client Engagement: Serve as the primary point of contact for clients, addressing their inquiries, concerns, and needs in a timely and professional manner. Build rapport and establish long-term relationships with clients by understanding their preferences, goals, and expectations.
- Transaction Management: Facilitate the real estate transaction process from initial inquiry to closing, ensuring smooth and seamless execution. Liaise with internal teams, including sales agents, brokers, legal advisors, and lenders, to coordinate documentation, inspections, appraisals, and other necessary steps.
- Negotiation and Representation: Assist clients in negotiating purchase agreements, lease agreements, and other contractual terms to achieve favorable outcomes. Represent clients' interests throughout negotiations, advocating for their needs and objectives while maintaining professional relationships with counterparties.
You will work closely with our team to ensure that clients receive personalized support and guidance throughout the transaction process. Your strong communication, interpersonal, and negotiation skills will enable you to build trust with clients and deliver exceptional results.
To succeed in this role, you should have:
- Strong Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and internal stakeholders.
- Interpersonal Skills: Ability to build rapport and establish strong relationships with clients and colleagues.
- Negotiation Skills: Proven ability to negotiate complex transactions and advocate for clients' interests.
- Knowledge of Real Estate Laws: Familiarity with local real estate laws, regulations, and procedures.
This is a full-time position, and you will be expected to work Monday to Saturday (9:30 AM to 6:30 PM). Occasional evening or weekend work may be required to accommodate client schedules and property showings. You will be rewarded with a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
Estimated Salary: ₹20,00,000 - ₹25,00,000 per annum. The salary range is based on industry standards and your level of experience.
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