Global Learning Ambassador
1 day ago
We are seeking a skilled Global Learning Ambassador to join our team at myGwork, an inclusive employer and a member of the LGBTQ+ business community.
As a Global Learning Ambassador, you will play a significant role in driving high-quality training to all global support agents and contributing to the development of a successful, effective global KDP Customer Service team.
Job DescriptionThe Global Learning Ambassador is responsible for delivering training content, performing small-scale content maintenance, and providing feedback on new content. You will work closely with Customer Service and Risk Management Operations Managers across multiple sites to support ongoing learning and provide awareness for upcoming training initiatives.
You will leverage your expertise in developing and maintaining business relationships, collaborating with the Instructional Design team, and implementing communication plans to drive business outcomes.
In this role, you will:
- Deliver training content and perform small-scale content maintenance
- Provide feedback on new content
- Work closely with Customer Service and Risk Management Operations Managers
- Leverage your expertise in developing and maintaining business relationships
To succeed in this role, you will need:
- 1 Year experience with delivery and facilitation skills
- Proficiency in driving learning outcomes inside and beyond the classroom
- Curiosity and passion for learning
- A college degree; preferably in a communication, education or related field, or at least 2 years related experience
- Proven ability to translate business insight to audience need
- Demonstrated success working on virtual teams
- Ability to effectively collaborate and influence across boundaries
- Ability to work flexible shifts, including nights and weekends
Prior experience working in a formal training role, project management skills, and attention to detail are highly valued in this position.
CompensationThe estimated salary for this role is $70,000 - $90,000 per year, depending on location and experience.
About UsmyGwork is a global platform for the LGBTQ+ business community, and we pride ourselves on being an inclusive employer. We offer a dynamic and supportive work environment that values diversity and promotes growth opportunities for all employees.
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