Senior Customer Solutions Specialist

2 days ago


India beBeeBusiness Full time ₹ 90,00,000 - ₹ 2,25,00,000

Accelerating Business Value

About the Role

This role is focused on empowering customers to achieve more through strategic problem-solving and expert intervention. The successful candidate will be responsible for resolving and preventing complex customer issues, driving customer satisfaction and loyalty through deep insight and cross-functional orchestration.

Key Responsibilities
  • Owning and resolving critical customer escalations that exceed standard support pathways
  • Providing escalation excellence through deep strategic insight and cross-functional orchestration
  • Empowering customers with expert intervention and strategic problem-solving

The ideal candidate will possess a strong technical foundation, excellent customer empathy, and the ability to influence internal stakeholders to drive resolution.

What We Offer

We offer a flexible work environment, allowing you to work up to 100% from home. Our mission is to empower every person and organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Culture and Values

We value respect, integrity, and accountability in creating a culture of inclusion where everyone can thrive at work and beyond. Join us in our pursuit of accelerating business value and making a lasting impact.



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