Customer Service Specialist
3 days ago
Company Description Welcome to EStreet IT Service & IT Consulting, a pioneer in digital marketing solutions since 2015. We specialize in crafting bespoke digital strategies, optimizing online presence through SEO, managing social media, running PPC campaigns, and designing user-friendly websites. Our commitment to excellence and cutting-edge technology sets us apart as the go-to partner for conquering the online sphere.
Role Description This is a full-time remote role for a Customer Service Specialist at EStreet. The Customer Service Specialist will be responsible for providing top-notch customer support, ensuring customer satisfaction, maintaining phone etiquette, enhancing customer service, and optimizing the overall customer experience.
Qualifications Customer Support and Customer Satisfaction skills
Excellent Phone EtiquetteExperience in Customer Service and enhancing Customer ExperienceStrong communication skills and ability to empathize with customers
Ability to work independently and remotely
Experience in IT consulting or digital marketing is a plus
Bachelor's degree in Business Administration or related field
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