Real Estate Client Liaison

2 days ago

Nagpur, Maharashtra, India beBeeGuestRelations Full time ₹ 7,50,000 - ₹ 15,00,000

Job Overview:

We are seeking a dynamic and personable professional to join our team as a Guest Relations Specialist. This role will be the first point of contact for clients and visitors, ensuring a professional, engaging, and smooth experience while representing the company brand.

Main Responsibilities:

  • Greet and welcome visitors, clients, and prospective buyers, creating a positive first impression.
  • Manage front desk operations, including walk-in inquiries, calls, and appointment scheduling.
  • Assist sales and customer relationship teams by handling client interactions, documentation, and follow-ups.
  • Provide project-related information to visitors and direct them to the concerned department.
  • Coordinate with internal teams to ensure seamless client experiences.
  • Handle client feedback, queries, and escalate issues for prompt resolution.
  • Maintain records of client visits, inquiries, and interactions for reporting purposes.
  • Support in organizing site visits, events, and promotional activities.

Key Skills & Qualifications:

  • Excellent communication and interpersonal skills (English and Hindi).
  • Pleasant personality, confident, and customer service oriented.
  • Ability to handle client interactions with professionalism and empathy.
  • Basic knowledge of Microsoft Office (Word, Excel, Outlook).
  • Experience in real estate, hospitality, or front desk roles preferred.
  • Strong organizational and coordination abilities.

Benefits:

  • Opportunity to work with a leading real estate brand.
  • Exposure to client-facing and customer relationship management roles.
  • Growth-oriented work culture with professional training and mentoring.

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