ServiceNow Expert

4 weeks ago


Bengaluru, Karnataka, India Carrier Full time

Job Title Summary

This position will perform key activities in support of the enterprise products used by the department, including requirements gathering, design, development, testing, deployment, and operational support.

Roles and Responsibilities

  • Independently perform analysis, design, and development of ServiceNow software solutions to deliver high-quality and performance to meet customer needs.
  • Collaborate with cross-functional teams to identify and prioritize business requirements.
  • Provide technical expertise and collaborate with other IT specialists to rapidly develop and deliver solutions that meet changing business needs.
  • Perform discovery and fact-finding to understand complex business problems and opportunities.
  • Analyze and recommend solutions to development and production issues.
  • Provide advanced support for ServiceNow by troubleshooting, fixing bugs, and conducting root cause analysis.
  • Facilitate and support the rollout of new applications and enhancements in ServiceNow.
  • Advise functional and administrative teams on design, development, and ServiceNow best practices.
  • Provide direction and assistance to less experienced team members.


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