Senior Site Reliability Engineer

3 weeks ago

Gurgaon, Haryana, India UnitedHealth Group Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.

The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

As a Site Reliability Engineer at UnitedHealth Group, you will play a critical role in ensuring the reliability and performance of our cloud infrastructure.

Your responsibilities will include:

  • Defining and setting up best industry alert and monitoring practices across line of business and design/architect efficient monitoring dashboards on Splunk/Dynatrace /Grafana common for all applications/products across line of business
  • Improve operational tooling, frameworks, perform chaos engineering activities
  • Respond to platform emergencies, alerts, and escalations from Customer Support
  • Participating in 5-9 program and other peak season readiness initiatives and collaboration with application teams evaluating applications from resiliency, availability, and reliability perspective
  • Act as a gatekeeper for changes rolling into production
  • Embrace continuous learning of engineering practices to ensure industry best practices and technology adoption, including DevOps, Cloud and Agile thinking
  • Improve processes/runbooks and lead automation efforts of any manual items around support cutting down manual toil
  • Participate in on-call rotation

Required Qualifications:

  • Undergraduate degree or equivalent experience
  • Overall, 7+ years of experience in IT industry across entire SDLC
  • 5+ years of experience in integrating monitoring and alerting into cloud software solutions
  • 3+ years of coding experience with one or more of the follow languages Java, C#, C/C++, Go, Python, Perl, PowerShell or JavaScript with a willingness and ability to learn new ones
  • 2+ years of experience building and programmatically consuming REST APIs
  • Experience planning and supporting 99.% availability against critical applications in production
  • Proven work experience as a Site Reliability Engineer or similar role
  • Monitoring Knowledge - Dynatrace or Splunk,Python and SQL server, DB
  • Solid understanding of engineering fundamentals: unit testing, performance testing, code reviews, telemetry, agile and DevOps
  • Solid understanding of: continuous integration / continuous delivery tools, serverless architecture, containerization, public / private cloud, application observability and/or messaging / stream architecture

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life.

Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

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