Site Reliability Engineer
4 weeks ago
At Optum, we're dedicated to delivering care and improving health outcomes for millions of people worldwide. As a Site Reliability Engineer, you'll play a critical role in ensuring the smooth operation of our applications and infrastructure, leveraging your expertise in cloud computing, DevOps, and security to drive business success.
Key Responsibilities:- Provide production support and troubleshooting for applications built on.NET framework (.NET CORE, REST API, REACT, Node JS) and hosted on Azure cloud
- Design, develop, and deliver software engineering solutions that reduce operational burden and improve quality assurance
- Support all technical aspects of DevOps services using Jenkins, Azure DevOps, and GitHub Actions, with a focus on CI/CD pipelines
- Review and optimize the security posture of applications and infrastructure, ensuring compliance and performance
- Collaborate with developers, IT teams, and stakeholders to identify and resolve application issues
- Monitor application performance using tools like Dynatrace, Splunk, Zabbix, and SQL Monitor
- Analyze monitoring data to proactively identify and resolve potential issues
- Implement problem management practices to identify recurring issues and recommend permanent solutions
- Participate in change management processes, reviewing proposed changes and assessing their impact on applications
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 3-4 years of experience in production application support and development
- Experience with.NET development, C#, Microservices architecture, REST APIs, data streaming/messaging, and deployments
- Knowledge of monitoring tools, deployment management, and security scanning methodologies
- Proficiency in SSIS for data integration and transformation
- Experience with Azure cloud services, including Azure App Services and Azure SQL Database
- Familiarity with problem management, incident management, change management, and on-call support
- Experience with other Microsoft technologies, such as SQL Server, C#, and ASP.NET
- Knowledge of DevOps practices and tools for application deployment and monitoring
- Understanding of ITIL framework for service management
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life, and we're committed to mitigating our impact on the environment and enabling equitable care that addresses health disparities and improves health outcomes.
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