Customer Engagement Associate

4 days ago


Palakkad, Kerala, India beBeeCustomer Full time ₹ 3,50,000 - ₹ 5,00,000

Job Opportunity: Customer Engagement Associate

  • We seek a customer-focused professional with excellent communication skills to join our team.
  • The ideal candidate will have 0-3 years of experience in customer service, or be a fresher eager to learn and grow.
  • This role involves rotational shifts with weekly offs, providing flexibility for work-life balance.
  • The job is based in Malad, Mumbai, offering a convenient location for those who live in the area.
  • A strong requirement for this position is fluency in English language, both spoken and written.

Key Responsibilities:

  • Customer Interaction: Respond to customer inquiries and resolve issues efficiently.
  • Communication Skills: Develop and maintain effective relationships with customers through clear and respectful communication.
  • Ticket Management: Manage customer tickets in a timely manner, ensuring high-quality service delivery.

Benefits:

  • Opportunities for Growth: We offer training and development opportunities to help you grow professionally.
  • Flexible Work Arrangements: Enjoy flexible working hours, including rotational shifts, to achieve a healthy work-life balance.

Additional Information:

  • Notice Period: We require immediate joining as we are currently hiring.


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