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Strategic Customer Data Platform Leader
2 weeks ago
We are seeking a Senior Manager/Manager – Customer Data Platform Business Lead to drive strategy, consulting, and solution leadership across Customer Data Platform initiatives.
Key Responsibilities- Business Leadership & Strategy:
- Develop the Customer Data Platform practice vision, go-to-market strategy, and business development.
- Partner with sales, marketing, and consulting teams to define client value propositions and growth opportunities.
- Nurture CXO-level relationships to position Customer Data Platform as a core enabler of digital transformation.
- Consulting & Solutioning:
- Translate business objectives into Customer Data Platform use cases and measurable outcomes.
- Lead discovery, strategy, and solution workshops with clients.
- Partner with technology teams to design Customer Data Platform architectures and integrations with Marketing Technology, Advertising Technology, and CRM ecosystems.
- Provide digital analytics guidance for all assigned accounts.
- Serve as the point of escalation for client requests.
- Practice & People Development:
- Mentor cross-functional teams on Customer Data Platform use cases, data strategy, and customer engagement.
- Contribute to thought leadership, POVs, and industry events.
- Build alliances with Customer Data Platform vendors to strengthen ecosystem partnerships.
- 7+ years of experience in consulting, digital transformation, or data-driven marketing.
- Strong experience in Customer Data Platform strategy, implementation, or solutioning.
- Proven ability to engage with senior client stakeholders and translate business needs into actionable solutions.
- Strong understanding of Marketing Technology/Advertising Technology ecosystems, data privacy, and customer experience strategies.
- Track record of driving revenue growth, practice building, or business development.
- Excellent leadership, communication, and stakeholder management skills.
- Certification of Salesforce Data Cloud, Tealium AudienceStream, AI Associate.
- Experience with Digital Marketing technologies such as Omni-channel Campaign Management, Digital Advertising, etc. Web tagging & web analytics.
- Experience in Creating Dashboard, Insights, Reporting.
- Knowledge of how-to QA Website and Media tags.
- Media tagging and tracking.