Customer Growth Specialist

1 week ago


India beBeeMarketing Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

Unlock Customer Success as a Performance Marketing Expert

This role involves driving customer growth, upselling/cross-selling, and maintaining net promoter score hygiene.

You will analyze data and insights to drive customer success and marketing strategies.

About the Role:

As a key player in our team, you will set goals and track the success of our solutions provided to customers.

Our ideal candidate will be an AI marketing solutions expert, identifying, creating, and implementing marketing solutions to achieve measurable business results for our partners.

What You Will Do:

  • Develop industry best practices, media strategies, and benchmarking initiatives for various business use cases.
  • Conduct knowledge sharing sessions with team members whenever needed.
  • Generate reports and present performance snapshots to internal stakeholders.

About You:

You should have a proven track record of hitting and overachieving retention and growth targets.

Prior experience in Digital Marketing and understanding of Media channels like Google, Social Media, Programmatic buying, etc., and analytic tools like Omniture, GA, Appsflyer, Kochava, etc.

Requirements:

Growth mindset – creative and diligent, able to multitask, prioritize, rapidly iterate, and manage communications with different functions in a fast-paced startup environment.

Achieving revenue targets for customers on a timely basis.

Problem-solving skills with high-level goals translated into actionable plans.



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