Customer Support Specialist

1 day ago


India beBeeSupport Full time ₹ 1,20,000 - ₹ 2,64,000
Customer Support Specialist

We are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring the satisfaction of our clients.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team. They will also possess a strong understanding of customer service principles and practices, with experience in handling online support requests and technical issues.

  • Key Responsibilities:
  • Provide high-quality customer support via phone, email, and chat
  • Respond to online support requests in a timely and efficient manner
  • Resolve technical issues and provide troubleshooting assistance
  • Collaborate with internal teams to resolve customer complaints and concerns

Requirements:

  • Customer Service Certificate or Diploma
  • 1+ years of experience in customer support or related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

Benefits:

  • Competitive salary range: $10k - $22k per month
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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