Customer Support Specialist

2 days ago


India beBeeCustomer Full time ₹ 35,00,000 - ₹ 65,00,000
Customer Support Specialist

We are seeking a dedicated professional to fill the role of Customer Support Specialist. In this position, you will be the primary point of contact for clients, providing exceptional support and ensuring a positive experience.

  • Provide outstanding customer service and support via various channels.
  • Respond promptly to inquiries and resolve issues in a timely manner.

Key Responsibilities:

  1. Deliver top-notch customer service and support through diverse communication channels.
  2. Resolve customer complaints efficiently while maintaining a positive experience.
  3. Escalate complex issues to the appropriate department for prompt resolution.

Requirements:

  • Bachelor's degree or equivalent experience.
  • 1-3 years of experience in customer-facing roles.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency with CRM systems and MS Office/Google Workspace.

As a Customer Support Specialist, you will play a vital role in ensuring our clients receive exceptional service and support. If you possess excellent communication skills, a strong work ethic, and a passion for delivering outstanding results, we encourage you to apply.



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