Last Mile Training Director

7 days ago


Ahmedabad, Gujarat, India myGwork Full time
Last Mile Training Manager Job Description

We are looking for a dynamic, organized self-starter to join our Learning department as a Last Mile Training Manager.

Job Overview

At Amazon, we strive to be the most customer-centric company on earth. To achieve this, we need exceptionally talented, bright, and driven people like you. As a Last Mile Training Manager, you will play a key role in leading the coordination and execution of hourly employee training and leadership onboarding/development activities using network developed programs.

Responsibilities
  • Lead a team of hourly trainers and/or Learning Coordinators, including their deployment, development, and productivity.
  • Act as a proactive and productive liaison/partner with internal customers and the Operations Learning team, consistently seeking to make a positive impact on key business safety, quality, productivity, and customer experience metrics.
  • Partner with operations leaders across all areas of the Sort center to identify training needs and schedule training events to meet production forecasts and labor gaps.
  • Evaluate and ensure network standard training programs are implemented and consistently utilized as required in the fulfillment center.
  • Develop and customize training content to meet local needs and track compliance to these training materials.
  • Analyze data to suggest improvements for training and operations.
  • Implement network standard training programs for associates, managers, trainers, and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, manager technical training, etc.).
  • Foster a culture of continuous improvement by coordinating and facilitating Continuous Improvement Essentials activities in partnership with operations leaders.
Requirements
  • Bachelor's Degree from an accredited university or 5+ years Amazon experience.
  • 5+ years of related experience.
  • Experience coaching and delivering messages related to performance.
  • Experience interpreting data analytics using advanced Excel strategies.
  • Proficiency in computer usage, email, MS Office Suite.
  • Evidence of ability to prioritize, manage, and complete projects with tight deadlines.
  • Experience developing and implementing department goals and strategies based on broader organization goals.
  • Experience working with and delivering training/information to peers, hourly associates, as well as exempt personnel.

$120,000 - $150,000 per year

About MyGwork

MyGwork is an inclusive employer and a member of the largest global platform for the LGBTQ+ business community. We value diversity and strive to create a work environment where everyone feels welcome and supported.



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