
Customer Support Representative
3 days ago
Job Overview
This role provides customer support through phone calls, focusing on outbound contacts with insurance companies and end customers. The ideal candidate has experience in RCM/DME for at least 1 year and possesses strong verbal and written communication skills.
Key Responsibilities:
- Resolve customer inquiries, requests, and complaints via telephone, ensuring prompt resolution at the first point of contact.
- Exercise sound judgment to make informed decisions within established procedures for each service request, including logging, processing, and tracking inquiries.
- Manage and update customer interactions daily, generated through workflows and queues, on an account-wise basis.
- Achieve key performance targets, ensuring efficiency measures align with performance objectives and process guidelines.
Requirements:
- Graduation (any stream)
- 12 - 24 months of International Voice (Inbound/Outbound) process experience preferably in patient handling, Provider/DME AR calling.
Essential Skills and Competencies:
- Strong verbal and written communication skills
- Ability to resolve customer queries efficiently
- Focus on delivering a positive customer experience
- Professional approach with courtesy and empathy
-
Customer Support Representative
3 days ago
Ellore, Andhra Pradesh, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000Customer Support RepresentativeThis role involves handling and resolving multiple customer support activities, including receiving incoming calls, chats, emails, and tickets to provide end-to-end technical and general support resolution to the end-user.Key Responsibilities:Determine the issue, research, and follow-up steps as necessary for resolution of...
-
Customer Service Representative
5 days ago
Ellore, Andhra Pradesh, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000Job Title: Customer Service RepresentativeJob Description:The Customer Service Representative will be responsible for managing customer relationships, ensuring customer satisfaction and resolving issues efficiently.Required Skills and Qualifications:Attention to detail and problem-solving skillsExperience with campaign management and customer...
-
Customer Support Associate
4 days ago
Ellore, Andhra Pradesh, India beBeeCustomerService Full time ₹ 3,00,000 - ₹ 3,20,000Customer Service Representative Role">We are seeking a skilled Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and resolving issues in a timely and professional manner.Job Description:The Customer Service Representative will be the primary point of...
-
Customer Service Representative
7 days ago
Ellore, Andhra Pradesh, India beBeeService Full time ₹ 7,50,000 - ₹ 15,00,000Job DescriptionWe are seeking a skilled professional to join our team as a Customer Service Representative. The ideal candidate will have experience in customer support and be proficient in handling billing, sales, and dispatch schedules.ResponsibilitiesBilling: Handle all billing at the office as per E-Invoicing rules.Sales Support: Provide customer service...
-
Customer Service Representative
2 weeks ago
Ellore, Andhra Pradesh, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 60,00,000Job Role: Customer SupportWe are seeking a highly skilled and professional Customer Support representative to join our team. As a key member of our support staff, you will be responsible for providing top-notch service to our customers via phone, email or chat.Your primary goal will be to ensure customer satisfaction by resolving their queries in a timely...
-
Customer Support Associate
4 days ago
Ellore, Andhra Pradesh, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Customer Service RepresentativeWe are seeking a talented and enthusiastic professional to join our team as a customer service representative.This is an excellent opportunity for someone who is passionate about providing exceptional service and building a rewarding career in the banking and financial services sector.About the Role:Provide...
-
Customer Service Representative
6 days ago
Ellore, Andhra Pradesh, India beBeeCustomerService Full time ₹ 3,00,000 - ₹ 5,00,000Customer Service Representative PositionWe are looking for a skilled and customer-focused professional to fill this role.The ideal candidate will have excellent communication skills, a problem-solving attitude, and the ability to work in a fast-paced environment.Key Responsibilities:Respond to customer inquiries in a timely and professional...
-
Customer Service Representative
3 days ago
Ellore, Andhra Pradesh, India beBeeCustomerService Full time ₹ 50,00,000 - ₹ 80,00,000Job Opportunity: Customer Service RepresentativeWe are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative. This role involves engaging with customers through effective communication, addressing inquiries and concerns in a timely and accurate manner.The ideal candidate will possess excellent interpersonal...
-
Customer Support Specialist
5 days ago
Ellore, Andhra Pradesh, India beBeeRepresentative Full time ₹ 3,12,000 - ₹ 3,60,000Job OpportunityOur organization seeks a highly skilled and customer-focused representative to provide exceptional support through chat, addressing inquiries and concerns in a timely and professional manner.Key Responsibilities:Provide top-notch customer assistance by resolving issues and maintaining positive relationshipsCollaborate with internal teams to...
-
Customer Service Representative
2 weeks ago
Ellore, Andhra Pradesh, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 8,00,000Job RoleWe are looking for a dedicated and experienced individual to join our team as a Customer Service Representative. Your primary objective in this position will be to deliver exceptional customer satisfaction through prompt and professional communication.In addition to this, you should possess excellent interpersonal skills with the ability to handle...