
Customer Service Representative
5 days ago
We are looking for a skilled and customer-focused professional to fill this role.
The ideal candidate will have excellent communication skills, a problem-solving attitude, and the ability to work in a fast-paced environment.
Key Responsibilities:- Respond to customer inquiries in a timely and professional manner.
- Communicate effectively with customers via phone or other channels.
- Resolve product/service-related issues promptly and efficiently.
- Maintain high levels of customer satisfaction through accurate information provision and support.
- Document all customer interactions and update relevant systems.
- Degree in any field or equivalent experience.
- 0–2 years of customer service experience (voice process) preferred, but not required.
- Strong verbal communication skills in English.
- Good listening skills, patience, and empathy when dealing with customers.
- Basic computer proficiency (Microsoft Office, Email, CRM tools).
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