Customer Support Associate

3 days ago

Ellore, Andhra Pradesh, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: Customer Service Representative

We are seeking a talented and enthusiastic professional to join our team as a customer service representative.

This is an excellent opportunity for someone who is passionate about providing exceptional service and building a rewarding career in the banking and financial services sector.

About the Role:

  • Provide outstanding customer service over the phone for banking and financial services.
  • Handle a high volume of inbound and outbound calls, addressing customer inquiries, concerns, and account-related questions.
  • Efficiently and accurately resolve customer issues, ensuring a positive and professional experience.
  • Maintain detailed and accurate records of customer interactions and transactions.
  • Collaborate with team members to achieve service level agreements and departmental goals.

About You:

  • 0-2 years of experience in customer support, preferably in the banking or financial services industry.
  • Excellent communication skills in English, both verbal and written.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Ability to work in a fast-paced, target-driven environment.
  • Willingness to work in a flexible schedule.

Key Skills:

  • Customer service
  • Problem solving
  • Communication
  • Teamwork
  • Flexibility

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • The opportunity to make a significant impact and contribute to the success of our organization.

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