
Customer Service Representative
6 days ago
We are seeking a skilled professional to join our team as a Customer Service Representative. The ideal candidate will have experience in customer support and be proficient in handling billing, sales, and dispatch schedules.
Responsibilities- Billing: Handle all billing at the office as per E-Invoicing rules.
- Sales Support: Provide customer service when the sales team is absent.
- Customer Coordination: Manage dispatch schedules, delivery timelines, and updates.
- Sales & Finance: Issue Proforma Invoices and follow up on payments.
- Warehouse & Dispatch: Send approved invoices for dispatch.
- CHA & Customs: Liaise with CHA for import/export clearance and share required documents.
- 5-10 years of experience in customer support and GST invoicing.
- Ability to maintain sales, payment, and dispatch records.
- Excellent communication and problem-solving skills.
This role offers a challenging and rewarding work environment with opportunities for growth and development. You will be part of a dynamic team that values innovation and teamwork.
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Customer Service Representative
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