Sales Optimization Leader

4 days ago

Noida, Uttar Pradesh, India beBeeService Full time ₹ 1,04,000 - ₹ 1,30,878

Job Title: Store Performance Manager

Key Responsibilities:
  • Set store sales plans and achieve business objectives by identifying opportunities for growth, managing inventory levels, and controlling expenses.
  • Implement production standards to drive efficiency, quality, and customer satisfaction while maintaining a competitive edge in the market.
  • Develop talent within the team to foster an environment of continuous learning and improvement.
  • Stay updated on industry trends, competitor analysis, and customer feedback to enhance service delivery and processes.
  • Promote a culture that prioritizes customer centricity and delivers exceptional experiences.
Performance Metrics:
  1. Gross Margin: Maintain optimal pricing strategies to maximize profitability.
  2. SOH Segment & Brand mix: Balance product offerings with market demand to ensure inventory efficiency.
  3. Discount Management: Develop effective promotional strategies to boost sales without compromising profit margins.
  4. Brand share: Monitor market share and develop plans to increase brand presence.
  5. Achieve Nos - Targets vs. Achievements, Revenue per Customer, Attachment Rate, End-of-Life Cycle.
  6. Customer Experience: Focus on Voice of Customer - Participation, Score, Service Quality Assurance, Complaints, Loyalty Card Engagement.
  7. People Management: Foster a positive work environment that encourages employee growth and development.
  8. Business Acumen: Stay up-to-date on financial metrics, including profitability and competition intelligence.
  9. Jio Business: Drive activations, recharges, and minimize CAF rejections to optimize revenue streams.
Requirements:

Functional Competencies:

  • Operational Effectiveness: Ensure efficient use of resources to meet business objectives.
  • Finance Management: Manage finances effectively to maintain optimal cash flow and profitability.
  • Analysis and Problem Solving: Identify areas for improvement and implement solutions to drive results.
  • Results Orientation: Focus on delivering high-quality results that meet or exceed expectations.

Behavioural Competencies:

  • Self-Development: Encourage personal growth and development through continuous learning.
  • Emotional Intelligence: Demonstrate empathy and understanding towards colleagues and customers.
  • Customer Service Orientation: Prioritize customer satisfaction and deliver exceptional experiences.
  • People Management: Foster a positive work environment that encourages employee growth and development.
  • Communication: Effectively communicate with colleagues, customers, and stakeholders to build strong relationships.
  • Teamwork and Collaboration: Work collaboratively with teams to achieve shared goals and objectives.

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