
Technical Production Support Expert
21 hours ago
Production Support Specialist
We are seeking an experienced Production Support Specialist to support business users directly. The ideal candidate will have a strong technical skillset, including SQL/Unix, VB/Powerquery/Python, and monitoring/job scheduling tools.
Key Responsibilities:
- Provide timely and effective support to business users through various communication channels.
- Troubleshoot and resolve production issues using technical skills.
- Collaborate with cross-functional teams to ensure seamless incident management.
- Maintain high standards of written and oral communication.
Requirements:
- 9+ years of experience in production support.
- Strong knowledge of SQL/Unix, VB/Powerquery/Python, and monitoring/job scheduling tools.
- Experience working with ServiceNow or similar tools.
- Excellent written and oral communication skills.
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