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Mac Technical Expert
3 weeks ago
Job Title: Mac Technical Expert
About the RoleWe are seeking a skilled Mac technical expert to join our team. As a key member of our support staff, you will be responsible for providing high-quality technical support to users and troubleshooting hardware and software issues.
Key Responsibilities- Technical Skills:
- Setup Clients Mac IOS (Mac book/System)
- Installation of Client application.
- Install and trouble shoot OS and Mac OS
- Documentation/Records logs- rendered support.
- Software patch testing/management
- Firmware and driver testing/updating.
- Trouble shoot Client networks.
- Technical Skills:
- Setup and installation of Mac operating systems
- Installation and troubleshooting of client applications
- Hardware and software troubleshooting
- Documenting and recording support activities
- Software patch testing and management
- Firmware and driver testing and updating
- Troubleshooting of client networks
- Customer Service Skills
- Analytical Skills
- Learner at Speed
- Time Management
- Process Orientation
- Documentation
- Communication
- Multi-tasking
- Teamwork
This role offers a competitive salary and benefits package, including opportunities for professional development and growth within the company.
Please note that this job description is not an exhaustive list of responsibilities and may be subject to change.