Customer Experience Champion

Job OverviewThe role of Customer Service Specialist is an exciting opportunity for a dedicated individual to provide exceptional support to customers.About the JobThis is a full-time, on-site position in Bengaluru for a Customer Service Manager. The successful candidate will be responsible for managing a team of customer service representatives, ensuring...

Job Overview">Past Modern seeks a skilled Customer Service Manager to oversee customer service operations, manage support teams, and ensure customer satisfaction. This role involves monitoring customer interactions, implementing policies, and coordinating with departments to enhance the customer experience.

Job Opportunity: Customer Service Excellence LeaderWe are seeking an exceptional leader to oversee the customer experience, provide world-class hospitality, and manage end-to-end grievance resolution processes for homebuyers and customers across residential/commercial projects in their assigned region.The role involves:Main Responsibilities:Enhance customer...

Job Title: Customer Support ExecutiveWe are seeking a highly skilled and passionate professional to join our team as a Customer Support Executive.Key Responsibilities:Engage with customers via various communication channels to understand their needs and concernsProvide expert solutions to ensure exceptional customer satisfactionCollect feedback to facilitate...

Elevate Customer Satisfaction and DelightKey Responsibilities:Engage with customers through multiple channels to understand their needs and concernsProvide personalized solutions to exceed customer expectationsGather feedback to inform continuous improvement of our customer experience strategyCollaborate with cross-functional teams to resolve queries...

Job Title: Customer Relationship ChampionKey Responsibilities:Develop and maintain effective customer relationships, ensuring seamless communication and timely resolution of queries.Collaborate with colleagues to ensure accurate collection of payments and efficient follow-up with customers as needed.Analyze potential risks and issues, providing valuable...

Key Responsibilities- Define, design and implement a customer service strategy tailored to the new product range and sales channels.- Align customer service initiatives with broader company goals.- Design, implement, and manage customer service training programs for all sales channels.- Monitor training effectiveness and adjust content to address customer...

Job TitleA key role in our Identity team is available for a highly skilled individual to champion identity across the organization.Championing identity across the organization from integrating new applications with Okta to creating Just-in-Time access rules for existing applications.Collaborating closely with business and technology teams to define and...

Position: Analyst (Operations) for a Banking client Company: Sterling Customer Experience Pvt. Ltd. Process: Chat based Shifts - 8 hours shift including breaks with 5 days working shift Location: Powai, Mumbai We are open for walk-ins every Monday to Friday from 3 pm onwards at 1st Floor, Sterling, Supreme Business Park, A-wing, Powai. Role and...

We are seeking a seasoned professional to oversee the customer journey from post-sales onwards. As a key member of our team, you will play a pivotal role in ensuring seamless execution of orders, timely updates to customers, and exceptional customer satisfaction across all touchpoints.Key ResponsibilitiesAct as the primary point of contact for customers...