Advanced Technical Support Specialist

4 days ago


Belgaum, Karnataka, India beBeeTechnical Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Overview:

We are seeking experienced technical support professionals to join our team. The ideal candidate will be responsible for providing advanced-level technical assistance to customers, resolving complex issues and ensuring exceptional customer satisfaction.

Responsibilities:
  • Deliver high-quality technical support to customers, addressing intricate problems and guaranteeing complete customer satisfaction.
  • Collaborate with cross-functional teams to identify and resolve technical obstacles.
  • Effectively manage and prioritize support tickets, ensuring timely and efficient resolution of customer concerns.
  • Document and communicate technical solutions and best practices to customers and internal teams.
  • Continuously assess and enhance support processes, tools, and systems to elevate the customer experience.
Requirements:
  • Bachelor's degree in computer science or a related field.
  • 1-2 years of experience in technical support, with a focus on delivering advanced-level support.
  • Strong technical background, with expertise in one or more areas: ETLs, databases, cloud technologies.
  • Superior problem-solving and troubleshooting skills, with the ability to analyze and resolve intricate technical issues.


  • Belgaum, Karnataka, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 25,00,000

    Technical Support SpecialistProject Overview:We seek a highly skilled technical support specialist to ensure the availability and performance of our systems.Key Responsibilities:Monitor and support various systems to guarantee their operation and efficiency.Troubleshoot and resolve incidents within defined timelines.Perform root-cause analysis, provide...


  • Belgaum, Karnataka, India beBeeSupport Full time ₹ 12,00,000 - ₹ 25,00,000

    Job Title: Technical Support SpecialistAbout the Role:We are seeking an experienced technical support specialist to join our team. You will be responsible for resolving incidents and service requests in a timely and efficient manner.The ideal candidate will have strong analytical skills, a proactive approach to problem-solving and the ability to work...


  • Belgaum, Karnataka, India beBeeSupportSpecialist Full time ₹ 45,00,000 - ₹ 80,00,000

    Job Description:">We are looking for a skilled Technical Support Specialist to join our team. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and the ability to work in a fast-paced environment.">Responsibilities:">">Provide top-notch technical support to customers via phone, email, or chat.">Identify and...


  • Belgaum, Karnataka, India beBeeSpecialist Full time ₹ 80,00,000 - ₹ 1,50,00,000

    Technical Support SpecialistAbout Us:We revolutionize B2B commerce for manufacturers, wholesalers, and distributors across the USA, India, and Canada. Our mission is to empower businesses with innovative technology solutions that drive revenue and foster growth.Our AI-powered B2B sales app enhances customer engagement by allowing seamless orders at trade...


  • Belgaum, Karnataka, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistDescription:We are seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for monitoring and maintaining the performance of our IT infrastructure, including CPU, memory, hard disk size, log size, and other vital server parameters.You will be required to report any...


  • Belgaum, Karnataka, India beBeeSupport Full time ₹ 8,00,000 - ₹ 15,00,000

    Job SummaryWe are seeking an experienced Atlassian Jira Support Specialist to join our team.Main Responsibilities:Provide critical technical support during incidents by troubleshooting logs and resolving project-specific blockers.Independently assess and evaluate third-party Atlassian Marketplace plugins for optimal integration and functionality.Design,...


  • Belgaum, Karnataka, India beBeeSupport Full time ₹ 45,00,000 - ₹ 85,00,000

    Job DescriptionThe primary function of a Technical Support Specialist is to provide centralized support by bridging the gap between clients and technical solutions.This role involves handling multiple customer support activities, including receiving incoming calls, chats, emails & tickets to deliver end-to-end technical and general support resolution to...


  • Belgaum, Karnataka, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: IT Technical Support SpecialistThis role involves providing technical assistance to end-users and serving as the primary point of contact for all IT-related issues and requests.Provide initial technical support to end-users.Log, categorize, and prioritize all incoming IT support tickets in the ticketing system.Perform troubleshooting of hardware,...


  • Belgaum, Karnataka, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 10,00,000

    Global Technical Support SpecialistWe are seeking an experienced technical support specialist to provide customer assistance for a global SaaS provider.Key Responsibilities:Handle customer inquiries via phone, chat, and email in multiple languagesAnalyze and troubleshoot mobile device and connectivity issuesManage service tickets efficiently and...


  • Belgaum, Karnataka, India beBeeAccountability Full time ₹ 1,50,00,000 - ₹ 1,80,00,000

    Job OverviewThis role plays a crucial part in ensuring the smooth operation of our production environment.Direct support to business users at an advanced level, resolving issues promptly and effectively.A combination of technical skills with SQL, Unix, VB/Powerquery, and Python is essential for success.Familiarity with job scheduling tools like Control-M is...