Global Customer Experience Specialist

At our organization, we aim to deliver exceptional experiences for couples.Role Overview:As a Call Quality Specialist, you will be responsible for ensuring the effectiveness and quality of customer interactions with our sales executives.Listen to recorded sales calls and evaluate against defined quality standards.Identify strengths and gaps in sales...

Job Title: Customer Retention Manager">This role involves managing customer interactions, encouraging subscription purchases, and resolving outstanding overages.Key Responsibilities:Resolve outstanding overages or encourage subscription purchases post-trial expiration.Process orders promptly after the customer reaches out and sends purchase...

Product Support Role OverviewThis is a full-time on-site position for Product Support.We're looking for a skilled professional to provide exceptional customer service and technical support to our customers.The ideal candidate will be responsible for delivering prompt, high-quality & courteous responses/support across all support channels (email, chat, slack,...

Job Description:\We are seeking a highly motivated individual to join our team as a Global Business Development Specialist. In this role, you will work closely with business owners, founders, and professionals in various regions to establish holding companies in Singapore, leveraging the jurisdiction for asset protection, business scalability, and tax...

Job Description:\As a Customer Service Representative, you will be responsible for handling international chat and voice processes with excellence.\Key Responsibilities:\\International chat/Voice process\Excellent English communication is a must (spoken & written)\Rotational shifts & 2 days rotational week off\Work Location - Pune\Freshers & graduates can...

Senior Network Specialist JobThe role involves real-time monitoring, troubleshooting and diagnosing network issues to ensure high availability of global network services in collaboration with service providers.Key Responsibilities:Continuously monitor and resolve network issues on a 24x7x365 basisGuarantee global network uptime through proactive...

Role OverviewWe are seeking a Customer Service Representative to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences.Key Responsibilities:Address customer inquiries and concerns in a timely and professional manner.Resolve issues efficiently and effectively.Maintain positive relationships...

Security Operations SpecialistProtect the world's leading global sports streaming platform as a Security Operations Specialist, detecting, investigating, and responding to security threats across diverse technology stacks.Main ResponsibilitiesThreat Detection & Response: Configure, maintain, and monitor security alerts from various tools, lead incident...

Job Title: Customer 360 DeveloperWe are seeking an experienced professional to design, implement, and support customer-centric solutions within the Intelligent Data Management Cloud (IDMC).The role requires strong knowledge in data modeling, data quality, real-time integrations, process automation, Open API development, and secure access implementation.Key...

Meet your next challenge as a Customer Service Representative with our organization.Job Summary:We are seeking a skilled and compassionate customer service professional to provide exceptional support to healthcare plan members globally.Key Responsibilities:Handle incoming calls from members and address their queries with empathy and professionalism.Utilize...