Customer Experience Specialist

At our organization, we aim to deliver exceptional experiences for couples.Role Overview:As a Call Quality Specialist, you will be responsible for ensuring the effectiveness and quality of customer interactions with our sales executives.Listen to recorded sales calls and evaluate against defined quality standards.Identify strengths and gaps in sales...

Product Support Role OverviewThis is a full-time on-site position for Product Support.We're looking for a skilled professional to provide exceptional customer service and technical support to our customers.The ideal candidate will be responsible for delivering prompt, high-quality & courteous responses/support across all support channels (email, chat, slack,...

Job Description:\As a Customer Service Representative, you will be responsible for handling international chat and voice processes with excellence.\Key Responsibilities:\\International chat/Voice process\Excellent English communication is a must (spoken & written)\Rotational shifts & 2 days rotational week off\Work Location - Pune\Freshers & graduates can...

Job Title: Customer Retention Manager">This role involves managing customer interactions, encouraging subscription purchases, and resolving outstanding overages.Key Responsibilities:Resolve outstanding overages or encourage subscription purchases post-trial expiration.Process orders promptly after the customer reaches out and sends purchase...

Customer Support SpecialistWe are seeking a dedicated Customer Support Specialist to join our team.Main Responsibilities:Respond to customer inquiries in a professional manner, providing prompt and effective solutions.Maintain excellent communication skills to resolve customer queries efficiently.Manage customer feedback to drive business growth and...

Job Title: Customer Service SpecialistGemni is a leading manufacturer of machinery for the food industry. With clients across 86 countries, we are committed to delivering exceptional customer experiences.Key Responsibilities:

Customer Support RoleJob Description: We are seeking a skilled and proactive Customer Support professional to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through prompt and professional responses to inquiries via email, phone, and chat.Responsibilities:Respond promptly and...

Customer Service AssociateWe are seeking a highly skilled professional to deliver exceptional customer experiences via phone and other communication channels.To be successful in this role, you will need to have excellent communication skills in English, both written and verbal.A strong passion for providing world-class support is essential.In this dynamic...

Customer Service RepresentativeWe are seeking a skilled and empathetic customer service representative to serve as the primary point of contact for our clients.Respond to inbound queries, emails, and calls in a timely and professional manner.Guide clients through the onboarding process and provide assistance with app navigation.Collect feedback from clients...

Job Title: Customer Engagement SpecialistWe are seeking a skilled and driven Customer Engagement Specialist to join our team. This is an exciting opportunity for someone who is passionate about building relationships, driving business growth, and delivering exceptional customer experiences.Key Responsibilities:* Make outbound calls to potential and existing...